Hello

first of all thnx for the very nice software package

now for the problem that i am having

i installed version 4.7.20 and imported my xenforo site (members , posts ,topics forums)

that wnet great minor a few hickups

but when i want to install the upgrade to v5 everything is gone and the converter fails to import

does the converter needs to be installed for always including the old xenforo site and database , or am i missing a step

many thanks in advance

49 minutes ago, Rex Markesteijn said:

but when i want to install the upgrade to v5 everything is gone and the converter fails to import

Are you upgrading the existing community converted to Invision Community or are converting again on version 5? The converters aren’t available yet for version 5

I installed the software V4 and used the converters to import everything

So in that stage I have a working system

What I did then was copied the zip file containing the V5 and selected upgrade

After that everything was gone

Have you checked everything at the v4 stage and allowed everything to fully rebuild in the background tasks? That part is likely to be important to complete before upgrading to v5

52 minutes ago, Rex Markesteijn said:

I installed the software V4 and used the converters to import everything

So in that stage I have a working system

What I did then was copied the zip file containing the V5 and selected upgrade

After that everything was gone

Where did you copy the Ipb 5 files and how was everything gone?

Have a look at the below guide on how to do a proper upgrade:

3 hours ago, Marc said:

Have you checked everything at the v4 stage and allowed everything to fully rebuild in the background tasks? That part is likely to be important to complete before upgrading to v5

Is it normal to get a lot of "No such file or directory" errors in FileZilla when doing a manual upgrade to v5?

26 minutes ago, Donnie95 said:

Is it normal to get a lot of "No such file or directory" errors in FileZilla when doing a manual upgrade to v5?

Yes, this is normal. FileZilla first tries to move into the directory and if it doesn't exist, automatically creates it, then tries to move into it again.

On 3/10/2025 at 5:20 PM, Marc said:

Have you checked everything at the v4 stage and allowed everything to fully rebuild in the background tasks? That part is likely to be important to complete before upgrading to v5

This could have been the issue

background tasks where not completed

did a upgrade to V5 yesterday and everything went smooth

Glad to hear you got upgraded :)