I am trying to upgrade my community to the latest 4x version but, for reasons I can't quite fathom, I am locked out, and apparently I've forgotten the answer that I gave to my verification question, which is where my nearest sibling lives. She has lived there for a long time, so I don't understand how this can be. The only thing I can think of is that somehow I didn't spell it correctly when I entered it the first time. I'll need to change that answer once I get back in. When I do the Account