Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 19Feb 19 We have a membership product with variable pricing. The product was old, and variable pricing was added last year and has been working.Yesterday and today we've had purchase of that product fail with error EX0. Text with error suggested that variable pricing was related. I deleted variable pricing and purchase succeeds. Have seen this with two users.Problem first observed with 5.0.1, could have been in 5.0.0, persists with 5.0.2
February 19Feb 19 Author from log:UnderflowException: (0) #0 /var/www/html/5000054/applications/nexus/sources/Package/Package.php(2288): IPS\Db\Select->first() #1 /var/www/html/5000054/applications/nexus/modules/front/checkout/checkout.php(898): IPS\nexus\Package->optionValuesStockAndPrice(Array) #2 /var/www/html/5000054/system/Helpers/Wizard/Wizard.php(231): IPS\nexus\modules\front\checkout\checkout->_pay(Array) #3 /var/www/html/5000054/applications/nexus/modules/front/checkout/checkout.php(228): IPS\Helpers\Wizard->__toString() #4 /var/www/html/5000054/system/Dispatcher/Controller.php(139): IPS\nexus\modules\front\checkout\checkout->manage() #5 /var/www/html/5000054/applications/nexus/modules/front/checkout/checkout.php(119): IPS\Dispatcher\Controller->execute() #6 /var/www/html/5000054/system/Dispatcher/Dispatcher.php(169): IPS\nexus\modules\front\checkout\checkout->execute() #7 /var/www/html/5000054/index.php(16): IPS\Dispatcher->run() #8 {main}
February 23Feb 23 Since the data is changed (you mentioned that variable pricing is deleted), it's a little difficult to figure out what happened here. Can you please provide a little more detail as to what the setup was before?I currently see only one package field in your system. Is this the same field that was on the other item, or was there another field that has since been deleted?Was the variable pricing modified recently (before it was deleted) - were any of the options changed?
February 23Feb 23 Author The package field for the membership product was deleted. It had three options, $15, $25, and $50. It had been working successfully and was not modified before it was deleted.
February 23Feb 23 Author I just buying the similar donations product, which also has variable pricing. No problems. I'm baffled.
February 23Feb 23 Author I've restored variable pricing for the membership product. It seems to work. Will report.