I have a funny issue with gallery uploads. You can select 1 or more images and most time its fine but every now and then everything uploads fine but you click 'Submit all images' the progress bar completes or even skips and either way you get back to the album but only 1 image will be uploaded. No errors.

And another query i have, if on cloud, whats the proceedure with mysql issues, say you uplaod a APP and it does some quirky stuff. Do we have access at all or its all done through support?

Thank you.

11 minutes ago, h_ybrid said:

I have a funny issue with gallery uploads. You can select 1 or more images and most time its fine but every now and then everything uploads fine but you click 'Submit all images' the progress bar completes or even skips and either way you get back to the album but only 1 image will be uploaded. No errors.

Do you find this happening with any particular image formats? Just wondering if it's skipping over those or causing an internal issue.

12 minutes ago, h_ybrid said:

And another query i have, if on cloud, whats the proceedure with mysql issues, say you uplaod a APP and it does some quirky stuff. Do we have access at all or its all done through support?

No client would have access to our databases directly on Cloud. Depending on what the issue is, it would either need to be resolved by the third party author or we would need to restore a backup. It just depends on what the issue is.

5 minutes ago, Jim M said:

Do you find this happening with any particular image formats? Just wondering if it's skipping over those or causing an internal issue.

Seems to be really random. Maybe browser/isp/server. I need to pin it down more but thought id ask maybe its a issue seen before.

6 minutes ago, Jim M said:

No client would have access to our databases directly on Cloud. Depending on what the issue is, it would either need to be resolved by the third party author or we would need to restore a backup. It just depends on what the issue is.

Technically possible to make an app id imagine if we can work with the db that way anyway?

And no way to even run simple queries in the admincp or something?

Edited February 12Feb 12 by h_ybrid

1 minute ago, h_ybrid said:

Seems to be really random. Maybe browser/isp/server. I need to pin it down more but thought id ask maybe its a issue seen before.

Not something that has come up yet so not something we're aware of. Of course, if you do find anything, please let us know and we can dig further too.

2 minutes ago, h_ybrid said:

Technically possible to make an app the can grab tables etc, seems plausable if we can build apps?

To be frank, we'd likely disallow something which would act as like a PHPMyAdmin or similar on our Cloud that lets you view or run custom queries yourself. Not only is that a potential security risk for your community but a stability risk as well. Most clients choose our Cloud because they don't want to mess with the nitty gritty and in our experience, the more you mess with the database, the more trouble you create. If you're someone who likes to get in deep with the technical nitty gritty, self-hosting may be better for you.

Ok but self hosting is feature poor.

You allow mods on cloud, they manipulate the DB, so how is running a query in a admincp box any different?

Edited February 12Feb 12 by h_ybrid

11 minutes ago, h_ybrid said:

You allow mods on cloud, they manipulate the DB, so how is running a query in a admincp box any different?

Third party applications would be limited in the queries that they can run as those queries would be specific to their application/use and, to a degree, protected by our existing framework. Generally, they are tested prior to being ran on your community. We also would hope that you are getting these from trusted sources who are experienced in running queries and follow our third party provider recommendations.

Adding in a PHPMyAdmin type application means that anyone can run any query on the database, it would be the wild, wild west. While your intentions may be pure, it can do more harm than good and our experience has shown as such. We used to have something like that in our core software but removed it because individuals with limited experience with SQL queries were running, getting queries from the community and running them without knowing what they touch, etc... Ultimately, ruining their data. It also is a quick means for an attacker or disgruntled co-admin to do more malicious harm in one quick swoop once inside.

Keep in mind that our cloud is a Software-as-a-Service product. Not a hosting service. Therefore, will come with limitations that we think is best for the environment/infrastructure to keep the high standards which our clients have of us.