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Posted February 12Feb 12 5.0.1 - Vertical Images loaded with iOS are always loaded upside down, irrespective of direction of photo taken with phone (tested with my personal phone).We are self hosted on cPanel/WHM so I am having to install the ImageMagick extension so I can see if it behaves differetly than GD I guess?
February 12Feb 12 You need to ensure that EXIF extentions for PHP are loaded, as this would result in the above
February 12Feb 12 Author 7 hours ago, Marc said:You need to ensure that EXIF extentions for PHP are loaded, as this would result in the aboveEXIF was enabled with the 8.1 load, I disabled it and same symptom.I also loaded one of the “All PHP” profiles in WHM which had EXIF included, still showing vertical photos upside down. Is any kind of restart required to pick up new PHP extensions that are installed?
February 12Feb 12 29 minutes ago, rjlp_merged said:EXIF was enabled with the 8.1 load, I disabled it and same symptom.I also loaded one of the “All PHP” profiles in WHM which had EXIF included, still showing vertical photos upside down.Is any kind of restart required to pick up new PHP extensions that are installed?You would need to work with your hosting provider. This comes up a lot and it is always an issue with EXIF on the server.
February 12Feb 12 Author 3 hours ago, Jim M said:You would need to work with your hosting provider. This comes up a lot and it is always an issue with EXIF on the server.Here’s the response from the trouble ticket.Checked the info.php page as well as CLI.There were a couple small modifications from default on the theme. I created a brand new theme, loaded that, problem still occurs.I have a paid Illuminate theme that we ran successfully on v4. That theme flips upside down as well. Sorry, I’m not trying to start a finger pointing battle, just going through all the steps to sort out the issue. :/Thanks.
February 13Feb 13 Please could you get hold of the original images and try uploading them in the test area on our site here?
February 19Feb 19 Author On 2/13/2025 at 3:11 AM, Marc said:Please could you get hold of the original images and try uploading them in the test area on our site here?Marc, I'm not sure what the test area is? Here is a picture downloaded from a post and it is posting upside down.
February 19Feb 19 This forum is setup as a test area: https://invisioncommunity.com/forums/forum/15-test-posting/Also, upload the file as a compressed (ZIP) file, otherwise, the upload process will strip the EXIF data IPS needs to check if you upload it as an image directly.
February 20Feb 20 Author 6 hours ago, teraßyte said:This forum is setup as a test area: https://invisioncommunity.com/forums/forum/15-test-posting/Also, upload the file as a compressed (ZIP) file, otherwise, the upload process will strip the EXIF data IPS needs to check if you upload it as an image directly.I just posted the pictures and they look correct (not zip), the same pictures do not on our forum (flipped the F up!).I have disabled the EXIF plugin previously and it made no difference, they would post upside down.It looks like only iOS images as well, I can open a picture from my phone in paint, save it as .png and it looks just fine. Not sure how this issue is going to get fixed. 7 hours ago, teraßyte said:This forum is setup as a test area: https://invisioncommunity.com/forums/forum/15-test-posting/Also, upload the file as a compressed (ZIP) file, otherwise, the upload process will strip the EXIF data IPS needs to check if you upload it as an image directly.Also is there any way to see what EXIF or IPS is seeing for picture data? Any kind of log??
February 20Feb 20 There isnt really, but if they are posting here correctly and not on your own site, the only difference there can be is the server in which its run on, and therefore the EXIF php extension
February 20Feb 20 Author The issue seems to be gone when we roll back to PHP 8.1 8.2 has the image flip bug...We do now have the Update Recommendation under PHP though.We don't have 8.3 or 8.4 installed yet, but that could easily done. Should we test with either of those yet?
February 20Feb 20 Author 15 minutes ago, Marc said:You can with version 5, not with version 4We have 5.0.2 online at the moment, and it is working with 8.1.We will do some testing on 8.4, although when I installed 5.0.0 I thought I tried 8.4 but it broke the forum. Thanks!
