8 minutes ago, Jim M said:

While I understand that, we need to rule out coincidence. Removing this for the user to test should be straight forward and help us determine next steps.

Ok, I have created a new default theme and asked the members to select that and report back to see if the same errors occur. I will get back to you once they have tried.

I have also reported this issue. I have several users in the community who occasionally receive exactly this error. The users who reported the issue are using the latest iPhone with the current browser.

5 minutes ago, Day. said:

Ok, I have created a new default theme and asked the members to select that and report back to see if the same errors occur. I will get back to you once they have tried.

I was advised to disable all third-party applications and restore the default theme, but unfortunately, the issue persisted. We did not have such problems on version v4.

Edited March 5Mar 5 by PanSevence

Still seeing the same error whilst using a default theme.

Did this include no ads? As when I view the ads on your site, I am receiving a bunch of console errors. The console also grows exponentially on some page loads. Some browsers straight do not like that and will freeze up, creating the error they're stating.

The fact that this is not consistent for the user makes me think that something else is at play here. As the software, nor the content on that page should have changed in that time period.

This is just a sampling of what I see in the console log.

On my website, there are no ads or console errors at all, yet we are experiencing these issues (iPhone users).

7 minutes ago, Jim M said:

Did this include no ads? As when I view the ads on your site, I am receiving a bunch of console errors. The console also grows exponentially on some page loads. Some browsers straight do not like that and will freeze up, creating the error they're stating.

The fact that this is not consistent for the user makes me think that something else is at play here. As the software, nor the content on that page should have changed in that time period.

This is just a sampling of what I see in the console log.

Yes it will have been with no advertss as it's the default theme without the template hook to include the adverts javascript. All 3 have returned now to say it's the same but localised to 2 boards weirdly.

Since this is happening to multiple people on multiple website, I doubt very much that any specific customization has anything to do with this. My website has no customization other than my custom template, my members never get any ads so ads can't be the issue here.

18 minutes ago, virap1 said:

Since this is happening to multiple people on multiple website, I doubt very much that any specific customization has anything to do with this. My website has no customization other than my custom template, my members never get any ads so ads can't be the issue here.

While we certainly understand there is an issue, we can't seem to replicate it so we are trying to have clients take their communities down to our bare bone software to see if it is related to those customizations or not. All part of troubleshooting. Once we have some commonality of the core software involved, we can now try and expand further. As this topic was tagged to our developers team, they will be around when they can to provide some next steps of troubleshooting.

Any news on the progress?