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I requested an update in client center and next I know the entire website starting showing an error message. Tried to upgrade and getting this error. I would appreciate if someone can look into it as the entire website is down now.

Class "IPS\nexus\Support\Request" not found

Error: Class "IPS\nexus\Support\Request" not found (0)
#0 /var/www/html/5000049/applications/core/sources/Setup/Upgrade.php(648): IPS\core\setup\upg_500001\Upgrade->step4()
#1 /var/www/html/5000049/applications/core/sources/Setup/Upgrade.php(369): IPS\core\Setup\Upgrade->step1(Array)
#2 /var/www/html/5000049/applications/core/modules/setup/upgrade/upgrade.php(60): IPS\core\Setup\Upgrade->process(Array)
#3 /var/www/html/5000049/system/Helpers/MultipleRedirect/MultipleRedirect.php(104): IPS\core\modules\setup\upgrade\upgrade->IPS\core\modules\setup\upgrade\{closure}(Array)
#4 /var/www/html/5000049/applications/core/modules/setup/upgrade/upgrade.php(90): IPS\Helpers\MultipleRedirect->__construct(Object(IPS\Http\Url), Object(Closure), Object(Closure))
#5 /var/www/html/5000049/system/Dispatcher/Controller.php(139): IPS\core\modules\setup\upgrade\upgrade->manage()
#6 /var/www/html/5000049/system/Dispatcher/Setup.php(261): IPS\Dispatcher\Controller->execute()
#7 /var/www/html/5000049/admin/upgrade/index.php(38): IPS\Dispatcher\Setup->run()
#8 {main}

I can login to admin panel but there is no menu there or anything just an error message:

A configuration or server error has occurred

EX1054 Something went wrong. Please try again.

Technical Details

UPDATE core_sys_lang core_sys_lang SET lang_file='javascript_global/root_js_lang_1.js' WHERE lang_id=1

IPS\Db\Exception: Unknown column 'lang_file' in 'field list' (1054)

#0 /var/www/html/5000049/system/Db/Db.php(1232): IPS\Db->preparedQuery('/*e322713::e322...', Array)

#1 /var/www/html/5000049/system/Output/Javascript/Javascript.php(810): IPS\Db->update('core_sys_lang...', 'lang_file=?', 'WHERE lang_id=?')

#2 /var/www/html/5000049/system/Output/Javascript/Javascript.php(779): IPS\Output\Javascript::writeLanguage(Object(IPS\Lang))

#3 /var/www/html/5000049/system/Dispatcher/Standard.php(103): IPS\Output\Javascript::getLanguageUrl(Object(IPS\Lang))

#4 /var/www/html/5000049/system/Dispatcher/Admin.php(128): IPS\Dispatcher\Standard::baseJs()

#5 /var/www/html/5000049/system/Dispatcher/Dispatcher.php(126): IPS\Dispatcher\Admin->init()

#6 /var/www/html/5000049/admin/index.php(15): IPS\Dispatcher::i()

#7 {main}

Edited by virap1

I see you have a ticket there for this. Its been escalated to our development team to take a look at. Someone will be in touch as soon as we can to get it resolved for you.

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