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The missing APC language issue is gone. I think updating to beta 12 solve that issue. However, I still have the Template error whenever the $member $author parameter is called issue.

I’m hoping IPS support or beta team can give my issue a lil attention in helping me to fix it. Everyone is all happy with their working v4 to v5 beta upgrade except for me.

It’s now six days since I seek some help. Can I have some help with my issue please?

Screenshot 2025-01-27 at 3.29.54 pm.png

Edited by beats23

  • beats23 changed the title to Can IPS support of Beta team help me with my v4 upgrade to v5 beta issue?
  • Author

One of the reasons why I participate in the beta testing is to ensure that when v5 is release and I upgrade my live website, I don’t have any surprises of things not working properly.

I will see if I can get someone to take a look to see if we can see whats happening. But please bear in mind, its a beta. While I understand what you are personally using the beta process for, its for testing, and some things will take priority over others. You’re certainly not being ignored 🙂

  • Author

After trying many different things, I figured out and solved the issue. I no longer have this v5 template error. I created a new theme, set it to default, deleted all other themes, and then upgraded from v4 to v5. Maybe the upgrade process corrupts itself when converting v4 theme files to v5.

1 hour ago, beats23 said:

After trying many different things, I figured out and solved the issue. I no longer have this v5 template error. I created a new theme, set it to default, deleted all other themes, and then upgraded from v4 to v5. Maybe the upgrade process corrupts itself when converting v4 theme files to v5.

I have a footer error which I can’t resolve, thought to be caused by missing files but I don’t think it’s the case. I have suggested that there could be more going on, but who knows. I will be curious if you have issues due to the upgrade process or if it’s due to left behind traces of plugins.

Some of the issues I experienced, I resolved by removing parts of plugins left behind.

  • Author
1 minute ago, Joey_M said:

I have a footer error which I can’t resolve, thought to be caused by missing files but I don’t think it’s the case. I have suggested that there could be more going on, but who knows. I will be curious if you have issues due to the upgrade process or if it’s due to left behind traces of plugins.

Some of the issues I experienced, I resolved by removing parts of plugins left behind.

Yes, I encountered a few issues due to v4 resources. I see the safest way to upgrade to v5 is to delete all apps, plugins, and themes and return IPS to its default state before the upgrade.

51 minutes ago, beats23 said:

I see the safest way to upgrade to v5 is to delete all apps, plugins, and themes and return IPS to its default state before the upgrade.

All 3rd-party apps are disabled before the upgrade starts. Plugins just flat out have no way of being loaded altogether.

  • Author

Not all were properly disabled by the update process in these betas. I posted a bug in the old bug tracker where the notification or the message drop-down panel would not load. The issue was due to the upgrade process not entirely disabling third-party plugins data. That issue was solved by either deleting the plugin before upgrading or running this SQL query below. There could be some bugs in there messing up core files when upgrading.

delete from 'core_reputation_index' where rep_class='IPS\core\Messenger\Message';
delete from 'core_notifications' where item_class='IPS\core\Messenger\Message';

That's not related to an application being "properly disabled" or not.

  • Management

Can you restore your v4, upload the v5 files and update your client details please?

  • Author

2 hours ago, Matt said:

Can you restore your v4, upload the v5 files and update your client details please?

I reverted the test site from backup to this morning when it had the issue. The template errors are on the member's profile. My client area info is up to date. I can also provide control panel access if you need to check the database.

  • Author

Also, there is an issue with mail settings. The page will go blank if I change it from PHP to SMTP and click save.

Screenshot 2025-01-28 at 6.20.37 pm.png

Do you have mod_security enabled? I’ve seen that cause a similar issue. The same if PHP memory runs out.

To troubleshoot you might change your PHP configuration not to suppress errors or check the PHP error log (different than the Apache error log).

  • Author

I disabled mod_security, but I still have an issue with the email settings.

I found this error in the PHP logs.

/home/beats23/beta.mysite.com/system/Email/Email.php(1027) : eval()'d code:310

Stack trace:

#0 /home/beats23/beta.mysite.com/system/Email/Email.php(1030): IPS\Theme\email_plaintext_core_activity_stream_subscription(Object(IPS\core\Stream), Array, Object(IPS\Member), Array, false, Object(IPS\Email\Outgoing\Php))

#1 /home/beats23/beta.mysite.com/system/Email/Email.php(434): IPS\Email::template('core', 'activity_stream...', 'plaintext', Array)

#2 /home/beats23/beta.mysite.com/system/Email/Email.php(744): IPS\Email->compileContent('plaintext', Object(IPS\Member))

#3 /home/beats23/beta.mysite.com/system/Email/Outgoing/Php.php(66): IPS\Email->_compileMessage(Object(IPS\Member), '--==_mimepart_3...', '\r\n', 68)

#4 /home/beats23/beta.mysite.com/system/Email/Email.php(808): IPS\Email\Outgoing\Php->_send(Object(IPS\Member), Array, Array, NULL, NULL, Array)

#5 /home/beats23/beta.mysite.com/applications/core/sources/Stream/Subscription.php(82): IPS\Email->send(Object(IPS\Member))

#6 /home/beats23/beta.mysite.com/applications/core/sources/Stream/Subscription.php(128): IPS\core\Stream\Subscription->send(Array, Object(IPS\core\Stream), Object(IPS\Member), Array, false)

#7 /home/beats23/beta.mysite.com/applications/core/tasks/dailyStreamSubscriptions.php(57): IPS\core\Stream\Subscription::sendBatch('daily')

#8 /home/beats23/beta.mysite.com/system/Task/Task.php(444): IPS\core\tasks\dailyStreamSubscriptions->IPS\core\tasks\{closure}()

#9 /home/beats23/beta.mysite.com/applications/core/tasks/dailyStreamSubscriptions.php(55): IPS\Task->runUntilTimeout(Object(Closure))

#10 /home/beats23/beta.mysite.com/system/Task/Task.php(343): IPS\core\tasks\dailyStreamSubscriptions->execute()

#11 /home/beats23/beta.mysite.com/system/Task/Task.php(306): IPS\Task->run()

#12 /home/beats23/beta.mysite.com/system/Dispatcher/Standard.php(355): IPS\Task->runAndLog()

#13 [internal function]: IPS\Dispatcher\Standard->__destruct()

#14 {main}

  thrown in /home/beats23/beta.mysite.com/system/Email/Email.php(1027) : eval()'d code on line 310

  • Author

The issue with the missing delete button and languages in the ACP is back. When the page is refreshed very fast, that's what happens.

Untitled.gif

Screenshot 2025-01-29 at 4.55.53 am.png

13 hours ago, beats23 said:

I reverted the test site from backup to this morning when it had the issue. The template errors are on the member's profile. My client area info is up to date. I can also provide control panel access if you need to check the database.

I believe Matt meant provide details prior to running the upgrader

  • Author

Can I have the time for when it will be checked?

Edited by beats23

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