Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted January 26Jan 26 Helloin version 4.7.19 at the Statistics section > Clubs Activity > Activity By Club tab, there’s this errorOutOfRangeException: (0)#0 /IPB/applications/core/modules/admin/clubs/stats.php(397): IPS\Patterns\_ActiveRecord::load()#1 /IPB/system/Helpers/Chart/Callback.php(118): IPS\core\modules\admin\clubs\_stats->getResults()#2 IPB/system/Helpers/Chart/Callback.php(242): IPS\Helpers\Chart\_Callback->compileForOutput()#3 /IPB/system/Helpers/Chart/Dynamic.php(505): IPS\Helpers\Chart\_Callback->getOutput()#4 /IPB/applications/core/modules/admin/clubs/stats.php(79): IPS\Helpers\Chart\_Dynamic->__toString()#5 /IPB/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\clubs\_stats->manage()#6 /IPB/applications/core/modules/admin/clubs/stats.php(38): IPS\Dispatcher\_Controller->execute()#7 /IPB/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\clubs\_stats->execute()#8 /IPB/admin/index.php(13): IPS\_Dispatcher->run()#9 {main}In addition to that the All Club Activity shows the wrong topics numbers, it shows numbers of thousands of topics while the true numbers are a few dozensIt’s been like this for a few month now
January 26Jan 26 Can you recall if there were any changes done to the forum prior to this happening? Usually if an error like this happens, something triggers it. Short of it being a bug, it doesn’t just happen out of nowhere. Edited January 26Jan 26 by Miss_B
January 26Jan 26 Author 22 minutes ago, Miss_B said:Can you recall if there were any changes done to the forum prior to this happening?Nothing major that i can think of , just the typical light maintenance of custom themes and some version updates of some common paid apps, i don’t have the knowledge for anything beyond thatI have disabled all of the plugins but it wasn’t it
January 26Jan 26 Just now, Kenneth Baker said:I have disabled all of the plugins but it wasn’t itDid you also disable the custom apps as well? If the error still happens even with all third party stuff disabled, then they can be ruled out as the culprit imo.Can you try something? Can you overwrite the entire Charts folders with that from the 4.7.19 package and see if it will help? Maybe it’s a case of a file corruption. The location I meant is this one: /IPB/system/Helpers/Chart/
January 26Jan 26 Author 11 minutes ago, Miss_B said:Did you also disable the custom apps as well?11 minutes ago, Miss_B said:Can you overwrite the entire Charts foldersThanks for the suggestionsI just did both and it didn’t solve the errorif helps in any way, in the Backtrack box of the system error log, there’s this/IPB/init.php(1049): IPS\_Log::log()/IPB/system/Helpers/Chart/Dynamic.php(539): IPS\IPS::exceptionHandler()/IPB/applications/core/modules/admin/clubs/stats.php(79): IPS\Helpers\Chart\_Dynamic->__toString()/IPB/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\clubs\_stats->manage()/IPB/applications/core/modules/admin/clubs/stats.php(38): IPS\Dispatcher\_Controller->execute()/IPB/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\clubs\_stats->execute()/IPB/acp/index.php(13): IPS\_Dispatcher->run()#7 {main} Edited January 26Jan 26 by Kenneth Baker