Jump to content

Featured Replies

Posted

There was a problem with the link you followed to validate your account.

Solved by DesmoWolf

Go to solution

Typically, we see this when you are using a service like SendGrid and they implement their own click tracking on links. I would suggest disabling that if you are using that service.

  • Author

We do not use any 3rd Party things. Just IPS Stuff!

32 minutes ago, DesmoWolf said:

We do not use any 3rd Party things. Just IPS Stuff!

This would be your email provider. 

Can you check and make sure that your email isnt changing links? What about your email templates, have you made any customising there?

  • Author

I just extended Text. But it was still working after Text changes for weeks!

A few weeks ago I got a notice that a Variable or DB- Table ist switched off!

I have no access to the DB.

46 minutes ago, DesmoWolf said:

I just extended Text. But it was still working after Text changes for weeks!

What was the last change done before thi shappened?

47 minutes ago, DesmoWolf said:

A few weeks ago I got a notice that a Variable or DB- Table ist switched off!

Do you remember the precise notice? 

47 minutes ago, DesmoWolf said:

I have no access to the DB.

Who is your host?

If you have changed text in the email template, the first thing you should be doing is reverting that change and testing

  • Author

Is too long ago.

More than a year. I do not think that the Text ist the Problem.

41 minutes ago, DesmoWolf said:

Is too long ago.

More than a year. I do not think that the Text ist the Problem.

While I understand what you are saying, there have been many updates since that change you made a year ago. So if the updated template is no longer compatible with what you have added, it would break. 

  • Author

I do not understand because i Just changed Plain text, no coding!

The URL to validate the account has been changed, if you edited the template (even adding some simple text, it didn't auto-update correctly with the upgrade and thus returns that error.

Compare your edited email template to the default one to find out what changed.

  • Author
  • Solution

I reset everything using the undo function. Now it works again! Thanks for your input!

Edited by DesmoWolf

Recently Browsing 0

  • No registered users viewing this page.