Hi team,

I have been trying to use Backblaze S3 for over a week without success. Here are the issues I am facing:

• My files do not transfer to S3 storage after I fill in the required details and save the settings, even after waiting 12 hours (the site is almost empty, and I don't have users yet).
• When I select only attachments and downloads to be stored on Backblaze S3, new files are uploaded when I submit a new download. However, I get a "500 error" when I click the download button for a new file.
• Images are uploaded to Backblaze S3 and displayed correctly, but I receive a "500 error" when clicking on the image.
• Attachments are not uploaded to Backblaze S3, but I can see them in the forum post. I also get a "500 error" when I click on an attachment.

Are there any guidelines or help available for using Backblaze with IC5?

We use this ourselves for everything, so we know backblaze works or all of our cloud environment wouldnt work. The only reason you would get those errors is if permissions are incorrect on your backblaze. Have you checked system logs?

In terms of the first one, its worth noting that tasks to move things work with traffic. So no traffic, no movement

6 minutes ago, Marc said:

We use this ourselves for everything, so we know backblaze works or all of our cloud environment wouldnt work. The only reason you would get those errors is if permissions are incorrect on your backblaze. Have you checked system logs?

In terms of the first one, its worth noting that tasks to move things work with traffic. So no traffic, no movement

Marc, have you tried it with IC v5?

Edited December 3, 2024Dec 3 by Baian007

4 minutes ago, Baian007 said:

Marc, have you tried it with IC v5?

I feel you may be misunderstanding my message above. All our cloud environment runs with backblaze

Just now, Marc said:

I feel you may be misunderstanding my message above. All our cloud environment runs with backblaze

I understand your perspective, but I have tried almost everything. I would greatly appreciate your guidance on setting it up correctly.

1 minute ago, Baian007 said:

I understand your perspective, but I have tried almost everything. I would greatly appreciate your guidance on setting it up correctly.

I can see later whats setup differently on ours to see if there is anything obvious there. The only thing that stands out in your pictures is I would have selected "S3 compatible".

Have you checked your logs, as mentioned above?

No, I did not. I will try it. Thank you in advance for your support.

I selected "S3 compatible", and then I tried to submit a download file but received an error, as shown in the attached screenshot.

 

Edited December 3, 2024Dec 3 by Baian007

Another error occurred when I uploaded an attachment to a topic or post and clicked on the attachment to download.

Sorry, this is my confusion here. We support only s3 at present. Our cloud environment does indeed use it, and its likely we will on other environments in the future, but currently you will have issues

Hi Marc, don’t get me wrong, but I am so sad. I just tried iDrive and Backblaze with XenForo, and both worked very well without any issues.

Please consider making iDrive (the cheapest S3 object storage) work with IC5. As I mentioned before, not everyone can afford AWS due to its high price.

Please, many users already requested that.

Thank you, and hope to get positive feedback from you in that regard.

FWIW, I tried Minio yesterday (which is the cheapest S3 storage) and I couldn’t make it work no matter what I tried. 

Maybe S3 support is broken in beta 6?

I had issues moving existing files  using the Database storage method too. Got an exception in the move system task, and the system job wiped out my uploads folder so all files were lost. 

I figured beta 6 just needs more testing to make it production ready. It is possible I did something wrong, but this always has worked for me in v4. 

17 minutes ago, KT Walrus said:

Maybe S3 support is broken in beta 6?

 

3 hours ago, Marc said:

We support only s3 at present.

 

Well, i managed to make it partially work with idrive:

• Upload files and images is working now (only upload).
• When I click the download button, I receive the following error message (I also get the same error when I save my settings in the storage options)
• Images are uploaded but not displayed on the frontend.

IPS\File\Exception: MISSING_REGION (7)
#0 /home/----/domains/cphub.pro/public_html/applications/downloads/modules/front/downloads/view.php(691): IPS\File\Amazon->generateTemporaryDownloadUrl()
#1 /home/-----/domains/cphub.pro/public_html/applications/downloads/modules/front/downloads/view.php(644): IPS\downloads\modules\front\downloads\view->_download()
#2 /home/-----/domains/cphub.pro/public_html/system/Dispatcher/Controller.php(128): IPS\downloads\modules\front\downloads\view->download()
#3 /home/----/domains/cphub.pro/public_html/system/Content/Controller.php(125): IPS\Dispatcher\Controller->execute()
#4 /home/----/domains/cphub.pro/public_html/applications/downloads/modules/front/downloads/view.php(120): IPS\Content\Controller->execute()
#5 /home/----/domains/cphub.pro/public_html/system/Dispatcher/Dispatcher.php(169): IPS\downloads\modules\front\downloads\view->execute()
#6 /home/----/domains/cphub.pro/public_html/index.php(16): IPS\Dispatcher->run()
#7 {main}

Is this a bug? Should I report it, or is it just not compatible with IC5?

49 minutes ago, Baian007 said:

is it just not compatible with IC5?

S3 integration currently only works with S3. There were some 3rd party resources for version 4 to add support for S3 compatible platforms

Thank you for getting back. Is there any quick fix?

Hi,

No, it isn't compatible so it won't work.