Rob Fielding Posted November 21 Posted November 21 Hi, I am trying to update an external app (Tapatalk) but although I seem to successfully upload version 4.2.2 it continually says the version is 2.1.1. in the Dashboard and as a result no-one can see my forum on Tapatalk as it is using an out of date version. I have: Checked with Tapatalk support for the correct version for Invision Tried completely reinstalling and uploading the latest version (but bizarrely it still goes back to the old version) Got a cache on the forum (Cloudflare) Recently moved servers I know the support of Tapatalk is their responsibility but is there anything on the Invision side I need to check? I've just moved servers so could I have directory permissions wrong or be missing some setting that is preventing it updating? Thanks a lot, Rob
teraßyte Posted November 21 Posted November 21 Unless I'm missing something, the latest Tapatalk version for Invision Community 4.2+ is v2.1.1, so the version you see in ACP is correct: https://www.tapatalk.com/download_IPBoard Quote IPBoard 4.2 or Above Stable Release 06/01/2023 2.1.1 Change log Where exactly did you get this 4.2.2 version? 🤔
Marc Posted November 21 Posted November 21 If nobody can see your forum on it, you need to contact tapatalk. As teraßyte says above, that seems to be their latest version (2.1.1)
Rob Fielding Posted November 21 Author Posted November 21 @teraßyte thanks, this link came from Tapatalk Support and includes version 4.2.2 as an option - https://www.tapatalk.com/download_IPBoard I have 2.1.1. installed but no users can access my forum on Tapatalk and when I go into Tapatalk Owners console it says "version out of date" so I'm confused if 2.1.1. is indeed the latest version. I'll speak to Tapatalk support again. Thanks @Marc I had a feeling this may be a question for Tapatalk but I thought I'd check in here first.
teraßyte Posted November 21 Posted November 21 3 minutes ago, Rob Fielding said: @teraßyte thanks, this link came from Tapatalk Support and includes version 4.2.2 as an option - https://www.tapatalk.com/download_IPBoard As a guest, I don't see any 4.2.2 link on that page. Maybe you see an extra link if you're logged in? 🙄
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