Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 20, 2024Nov 20 It started on Beta4... if I edit a file, the category thumb is gone. On Beta5, they vanished. The only thing I did differently than usual, was to run the tool to rebuild support topics. That's what I got now: The image files exist and they are there on file view. Example: URL: https://www.sosinvision.com.br/index.php?/category/24-free-applications/
November 20, 2024Nov 20 Author 16 minutes ago, Marc said: Unless Im missing something, that doesnt actually look like the default view Grid: Happens with Table too:
November 20, 2024Nov 20 @Adriano Faria: On my laptop I see all the pictures on your site, although none show on either of my mobiles when visiting.
November 20, 2024Nov 20 Author Just now, Joey_M said: @Adriano Faria: On my laptop I see all the pictures on your site, although none show on either of my mobiles when visiting. Crazy!
November 20, 2024Nov 20 14 minutes ago, Joey_M said: @Adriano Faria: On my laptop I see all the pictures on your site, although none show on either of my mobiles when visiting. hmm, maybe it's because of the cache. I have no images on both mobile and desktop.
November 20, 2024Nov 20 Author I'm re-uploading the screenshots and will update this topic if it happens again.
November 21, 2024Nov 21 15 hours ago, Adriano Faria said: Grid: Happens with Table too: In my defence, I was tired 😄 But no, Im unable to replicate that one on this end. I have tried doing the 2 things you mentioned in your original post, to see if I can get them to break, but seems not. Please let us know if you manage to find a way to actively replicate the issue
November 21, 2024Nov 21 Author 17 minutes ago, Matt said: I can see all your thumbnails on desktop and mobile. 10 minutes ago, Hatsu said: Just visited your site and all seems fine. Yep: 18 hours ago, Adriano Faria said: I'm re-uploading the screenshots and will update this topic if it happens again. 👍
December 1, 2024Dec 1 This problem happened to me, I was able to determine the cause and I will create an error report
December 1, 2024Dec 1 Author It happens on my site every time I upload a new version. Then I have to remove all screenshots, save, upload a new version to add the same screenshots. It works. Edited December 1, 2024Dec 1 by Adriano Faria
December 1, 2024Dec 1 It may crash due to other reasons, but it always crashes with me when modifying the file, so they should be able to reproduce the cause of this error
December 1, 2024Dec 1 1 hour ago, EliasM said: This problem happened to me, I was able to determine the cause and I will create an error report Yep, I've noticed the thumbnail issue on a few IC5 forums already, so it's definitely a bug that needs to be fixed.
December 2, 2024Dec 2 I cannot reproduce this to save my life. Not with IN_DEV on or off, not with using topics (or not using topics). Not with edit or upload new version. Nothing. Nada.
December 3, 2024Dec 3 Author Unfortunately, it's enough to upload a new version: The file was updated 2 minutes ago. Edited December 3, 2024Dec 3 by Adriano Faria
December 3, 2024Dec 3 16 hours ago, Esther E. said: I cannot reproduce this to save my life. Not with IN_DEV on or off, not with using topics (or not using topics). Not with edit or upload new version. Nothing. Nada. How can it not be produced and we all suffer from the same problem
December 3, 2024Dec 3 11 minutes ago, EliasM said: How can it not be produced and we all suffer from the same problem If we knew the answer to that question, we would be able to reproduce it
December 3, 2024Dec 3 24 minutes ago, Adriano Faria said: Unfortunately, it's enough to upload a new version: The file was updated 2 minutes ago. For me it doesn't happen when uploading a new version, it only happens when modifying the file, and it happens with some files when rebuilding topics 4 minutes ago, Marc said: If we knew the answer to that question, we would be able to reproduce it In this case I suggest trying an upgraded version of version 4, although this is already happening with a new installation Edited December 3, 2024Dec 3 by EliasM
December 3, 2024Dec 3 1 hour ago, Adriano Faria said: Unfortunately, it's enough to upload a new version: Not for me... 🤷♀️ Are you guys using any custom fields?
December 3, 2024Dec 3 Author 21 minutes ago, Esther E. said: Are you guys using any custom fields? I am: The first one is a UPLOAD field. The rest is YES/NO or SELECT.
December 3, 2024Dec 3 1 hour ago, Adriano Faria said: I am: The first one is a UPLOAD field. The rest is YES/NO or SELECT. I thought this might be it.... OK. More info. Are the fields required? Are any of them (particularly the upload field) empty?
December 3, 2024Dec 3 Author All required, except the UPLOAD (Reviews on IPS) and the YES/NO (Update Check).
December 3, 2024Dec 3 1 minute ago, Adriano Faria said: All required, except the UPLOAD (Reviews on IPS) and the YES/NO (Update Check). Getting closer. Does this issue happen if the upload field is empty? What about if it's populated?