Troublesome Posted September 23 Posted September 23 some time ago the clubs were going. now it gives me an error
Jim M Posted September 23 Posted September 23 Are Clubs enabled? You can check this in ACP -> Community -> Clubs. Also, in ACP -> System -> Applications -> expand System -> check permissions on Clubs.
Troublesome Posted September 23 Author Posted September 23 4 hours ago, Jim M said: Are Clubs enabled? You can check this in ACP -> Community -> Clubs. Also, in ACP -> System -> Applications -> expand System -> check permissions on Clubs. yes it is active and the permissions are assigned
Jim M Posted September 23 Posted September 23 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Troublesome Posted September 23 Author Posted September 23 33 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. done
Solution Marc Posted September 24 Solution Posted September 24 You had amended the friendly URL setting for clubs. I reverted this and clubs is now working again 🙂 Troublesome 1
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