i recently modified the images of some of the ranks on my community and shortly after out of nowhere, my rank was reset to the beginning. i modified it back but it keeps resetting to 0.

this is happening on my main admin account & possibly others. access information is up to date and i have not calculated ranks since the beginning.

Please could you le me know who you are on your site? Its not clear on which is you

3 hours ago, Marc said:

Please could you le me know who you are on your site? Its not clear on which is you

if you can see my email here, it's the same. otherwise i've sent it via pm!

Looking at this, it looks like the points themselves are resetting. We dont actually have anything at all in the software that reduces points. You cant even create something in the admin CP to reduce points. I would advise on disabling all 3rd party items for a while to see if its still happening there

I figured it out and there seems to be a bug related to awarding points to the club owner when a user joins their club. seems to completely reset the points to 0 + club joined points.

I'll take a look at that and get it reported as a bug if that is the case 🙂

2 minutes ago, Marc said:

I'll take a look at that and get it reported as a bug if that is the case 🙂

Good luck! let me know if you can reproduce based on your testing

Im not able to replicate this on the latest release with no 3rd party items involved