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The forum is down due to an update

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BakuEdi
in Technical Problems

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Posted

Hi all,

 

I clicked on update button, everything seemed to be OK, but then it turned into the never-ending processs.

 

I can't login neither to site, nor to the Admin panel.

We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.

Access denied for user 'f282848'@'172.31.5.85' (using password: YES)

You can try again by clicking the button below, or try again later.

I have the same problem.

Can someone look into it for me please?

We had the same issue. Just kept clicking try again about 50-60 times and it finally finished. Then we saw 500 errors randomly when click on topics (like every 3rd or 4th click). Reached out to support, they did something and it appears better now. Chatbox was also disconnecting constantly, so we turned it off, then back on again after they asked us to try again. It's still disconnecting randomly. Not sure what this update did, but in over 10 years we never had this issue with upgrades.

Going through the same problem, please post a solution for everyone, thank you.

7 minutes ago, RASEL MIAH said:

Going through the same problem, please post a solution for everyone, thank you.

It's working for me. Are you still seeing the DB error?

4 hours ago, Stuart Silvester said:

Thanks for letting us know, we're working on it now.

Still having problems. 

Our forum is back, but just read only. Not possible sign in.

Please, do you have any updates on the fix?

  • Community Expert
23 minutes ago, pbmagforumadmin said:

Still having problems. 

Our forum is back, but just read only. Not possible sign in.

Please, do you have any updates on the fix?

Hello,

You were experiencing an unrelated issue with your Javascript. I have fixed this for you.

    40 minutes ago, Stuart Silvester said:

    Hello,

    You were experiencing an unrelated issue with your Javascript. I have fixed this for you.

    Thank you !!

    Not upgraded yet but what was causing the original issue ?

    2 hours ago, Marc said:

    This was an internal issue that has been resolved

    Thats good news, just upgraded my forum without an issue 😁

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