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Posted (edited)

Hello,
I have been contacted by one user saying that 10-30 minutes after he exist my forum (only closing the browser and not disconnect from forum) The user disconnect when he come back—making him log in via Facebook/Gmail all over again.

What issue could be?

 

Edited by LiveG
Posted

Hi @LiveG,

Does the user have their browser set to clear their cache/browsing data upon exiting their browser? This would cause them to be forced to log in when returning to your community.

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