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Posted

Hi,

Our license renewal is coming, and as we are no longer using Commerce, I wonder how we could remove it from our plan, so we wouldn't need to pay for its renewal.

I couldn't find an option for doing that in the Client Area and my current plan doesn't allow email support.

Thank you in advance,

Gabe.

Solved by Marc

Go to solution

If you are planning to upgrade to IPB5… there is no longer a concept of a-la-cart modules. All of them will be included. If you are planning to stick with IPB 4, click the contact us link at the bottom of the page and submit a request to the account teams. 

  • Solution

You would need to contact accounts for any account related items. Click on the contact form at the bottom and select accounts from the options provided. We can assist you at this point

  • Author

Thanks, I am already in touch!

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