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Issues after upgrading to 4.7.17


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1 minute ago, Michael Collins said:

@Jim M Thanks but I've already tried that a few times now, and again just now, but it hasn't solved it.

Also cleared caches on the server too.

You will want to check your S3 bucket. All references are getting a 403 Access Denied. Which means either the files aren't getting created or you are caching the whole page and referencing old URLs.

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1 minute ago, Michael Collins said:

@Jim M ok thanks, any guidance on what to check in particular?

This would be outside our scope of support as it is S3 related and hosting related. You would want to ensure that your S3 bucket is writable and readable by the software plus readable publicly, if you are not using a CDN on your bucket.

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3 minutes ago, Michael Collins said:

Why would this be causing the issue we're having now after upgrading?

Likely not setup correctly and the first time which these resources have been rebuilt. Unfortunately, the permissions of S3 is beyond our scope of support.

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What I meant was, is that definitely the cause of the issue as I don't understand why image storage would cause that. I see now though that the "Theme resources" are also there, I'm guessing thats why the front end looks so strange?

Switched it back to the "file system" option and it looks back to normal, thanks for the help, will have to try sort out AWS.

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