Jump to content
You are viewing a curated collection of the most significant posts in this topic.

Featured Replies

Posted

Obviously, I've got a setting wrong somewhere, but I can't find it! We've created a private club that has more than twenty members. Everyone can see the club posts and can access the clubs page via the Menu Link under the "Forums" tab. However, only members in the Admin group see their club under the "Clubs" tab in the profile.

Here's what it looks like to an Admin member in the personal profile -- showing up great:

Could contain: File, Webpage, Car, Transportation, Vehicle, Machine, Wheel, Person

 

But here's what it looks like to all members who are not in the Admin member group. This member is part of the club and can access it through the Menu Bar and any recent posts in the recent feed.

Could contain: File, Webpage, Doll, Toy, Face, Head, Person

 

How can I fix this profile setting, please? Thanks so much!

Solved by Jim M

Go to solution
  • Replies 55
  • Views 3.5k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • Thank you SO much! I am getting written instructions to be sure I can set this up right in the future. We will not touch a thing until the ticket is finished. I just so appreciate you guys getting in!

  • Randy Calvert
    Randy Calvert

    When a tech opens a ticket for you simply reply to the email saying you are adding X and add them as a CC.  Just make sure you actually put them in the CC field at that point and send. 

  • Glad to hear we were able to find the issue! Thanks for reporting 🙂 

Posted Images

  • Author
23 minutes ago, Jim M said:

I am not able to reproduce this. All the users you listed, all have the Club listed under their profile like so:

Could contain: File, Webpage, Text, Animal, Bear, Giant Panda, Mammal, Wildlife

Did you use the AdminCP option to sign-in as those users? The Admin accounts all see the clubs option with no problem. But only the Admins can see the club listed. Use the "sign-in as" user option through AdminCP for the first username that is in the list, and you'll see this:

Could contain: File, Webpage, Child, Female, Girl, Person, Doll, Toy, Face, Head

I've checked with every member of the club, and only the Admin accounts can see it listed in their profile area.

  • Author

But I don't understand, because the standard login is enabled. Here it is:

Could contain: Page, Text, File

Is that not what you mean?

  • Community Expert

When a tech opens a ticket for you simply reply to the email saying you are adding X and add them as a CC.  Just make sure you actually put them in the CC field at that point and send. 

Recently Browsing 0

  • No registered users viewing this page.