JoNaDo18 Posted May 25, 2023 Share Posted May 25, 2023 Good morning guys. As the title says, in the ACP panel, I only get the local ip's, but not the external ip's of the users. To what is due? Thanks. Regards. Link to comment Share on other sites More sharing options...
Miss_B Posted May 25, 2023 Share Posted May 25, 2023 6 minutes ago, JoNaDo18 said: I only get the local ip's, but not the external ip's of the users. Can you please elaborate a little further on this? What do you mean by local and external ip's? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 25, 2023 Share Posted May 25, 2023 It sounds like your server may be proxying. Please try switching on this, and then monitoring. "System>Settings>Advanced Configuration>Trust IP addresses provided by proxies?" Link to comment Share on other sites More sharing options...
JoNaDo18 Posted May 25, 2023 Author Share Posted May 25, 2023 11 minutes ago, Miss_B said: Can you please elaborate a little further on this? What do you mean by local and external ip's? I mean that in the users my local ip comes out. 192.168.2.56 where is the server. The external ip does not come out, the public ip. 4 minutes ago, Marc Stridgen said: It sounds like your server may be proxying. Please try switching on this, and then monitoring. "System>Settings>Advanced Configuration>Trust IP addresses provided by proxies?" It's off. Does it have to be like this? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 25, 2023 Share Posted May 25, 2023 You would switch it on, as your server is proxying the IPs Link to comment Share on other sites More sharing options...
JoNaDo18 Posted May 25, 2023 Author Share Posted May 25, 2023 1 minute ago, Marc Stridgen said: You would switch it on, as your server is proxying the IPs Thank you so much!! Now it seems to work. Is there a possibility of deleting the previous ip's of everything to start from 0? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 25, 2023 Share Posted May 25, 2023 There is no way in which to do that unfortunately Link to comment Share on other sites More sharing options...
JoNaDo18 Posted May 25, 2023 Author Share Posted May 25, 2023 17 minutes ago, Marc Stridgen said: No hay forma de hacerlo lamentablemente Well, it works for me with it being activated. Thank you very much for your help!! A hug. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 25, 2023 Share Posted May 25, 2023 No problem at all. Glad things are working for you JoNaDo18 1 Link to comment Share on other sites More sharing options...
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