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Customizing a marketplace plugin

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We are currently on the hosted offering and recently installed an application from the marketplace. The application is great but we'd like to customize it to our needs. We were able to do so using the facilities the application exposes (e.g. custom strings, changing html/css, etc.) but we've reached a level of customization that looks like it would require code changes. I've come across the concept of "code hooks" https://invisioncommunity.com/developers/docs/development/plugins/code-hooks-r42/ which might be a fit however we are not able to see any source code from our admin panel and don't have access to raw files since we are not self-hosting. What are our options for customizing this application and are there any recommendations?

Thank you,

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