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It seems IPS doesn't want to take my money.

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I have a pending payment since April 9th in my client area, so may you please guys approve the payment I made through PayPal. Thanks

Solved by Afrodude

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  • Community Expert

Im not actually seeing one on that date. Do you have an invoice number you can share so I can take a look?

  • Author
17 minutes ago, Stuart Silvester said:

I would recommend emailing the accounts department about billing queries: https://invisioncommunity.com/contact-us

Well, now because no one paid attention to it PayPal has canceled the payment. I don't really understand why it took that much to look into a payment. 

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Authorization
April 9, 2023 at 1:34:32 AM PDT
Transaction ID: 
Payment Status: CANCELLED

 

  • Community Expert

As mentioned by my colleague there, please contact accounts and we can then advise accordingly

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  • Solution

Yes Marc. I was just complaining 🙂, and I have already made a second payment and sent an email to the billing department. 

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