_Mark_ Posted April 13 Share Posted April 13 I've had a few members complain that they have been invoiced twice for renewal, example below. Â It doesn't seem to affect everyone and its only been a few that have reported it, any idea why this might happen? Obviously they are not pleased at being billed twice so I'm keen to find out why it is happening. Support - Server details are saved against my account if you need to look. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 13 Share Posted April 13 Please check the admin login details, as these appear to be incorrect Link to comment Share on other sites More sharing options...
_Mark_ Posted April 14 Author Share Posted April 14 Apologies, I've updated the details now 🙂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 14 Share Posted April 14 In the first instance, please update your site to the latest release. If you then see this happen again after that point, please let us know and we can assist further Link to comment Share on other sites More sharing options...
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