Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted April 13, 20232 yr I just extracted and started the installation of the software and ran it from the ips_ef506 folder instead of moving the contents to the public_html folder. As a result, I now get this error when trying to reinstall: Can I get help to have this changed please. I don't know why I suddenly don't have email support, I have several communities running this software.
April 13, 20232 yr Community Expert This forum is for server related issues. IPS staff don’t really post much here as it’s used to user help. You might want to post this in: https://invisioncommunity.com/forums/forum/524-classic-self-hosted-technical-help/ As Adrian posted in your other topic, all support starts here on the forums. This was done back in September of 2021. If the staff can’t resolve it, they move it to a ticket. (They can usually fix license issues though without a ticket.) Make sure you remove the old files to save some back and forth time regarding multiple installs.
April 13, 20232 yr Post it here instead: https://invisioncommunity.com/forums/forum/497-technical-problems/
April 13, 20232 yr Community Expert (Argh.... I meant that one. I was copy/pasting from my phone. Sorry!)