Lisa~ Posted March 30, 2023 Share Posted March 30, 2023 (edited) I was upgrading the software as was continuously suggested by the daily pop up from software, and now there's an error. I have no idea what it means. I keep hitting the Continue and Retry buttons, but same error code appears. The site is naturally down and not sure what to do to fix this. My host said this: " Hello, we would need to handle this on the software side directly with Invision, please submit a ticket and they can get this fixed up for you quickly I'm sure. " I am running PHP 8.1 The error: /home/lisa/domains/rightnation.us/public_html/system/Patterns/ActiveRecord.php::142 Edited March 30, 2023 by Lisa~ Link to comment Share on other sites More sharing options...
Jim M Posted March 30, 2023 Share Posted March 30, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Lisa~ Posted March 30, 2023 Author Share Posted March 30, 2023 I just finished filling it out. I think I filled it out correctly. Link to comment Share on other sites More sharing options...
Jim M Posted March 30, 2023 Share Posted March 30, 2023 Thank you. I have moved this to a ticket so we can better investigate. Please watch your email for further correspondence. Lisa~ 1 Link to comment Share on other sites More sharing options...
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