tragopan Posted March 29, 2023 Posted March 29, 2023 Hello, Unable to update the forum: the automatic database update works in a vacuum before putting me back in step 1. I've updated the database manually, but it didn't change anything, I'm still stuck in step 1, with the same process... This does not generate an error log or a system log I have PHP 8.0.28, I cleared the system cache, I have disabled the hooks and set the default theme. Do you have any idea what I could do?
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 Hello. What version are you updating from? Are you updating from administration or in manual?
tragopan Posted March 29, 2023 Author Posted March 29, 2023 3 minutes ago, ThunderBlue said: Hello. What version are you updating from? Are you updating from administration or in manual? I am upgrading from version 4.7.4 of the forum, with the admin panel
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 OK. You can download the files via client area and send to your site via ftp. You have to replace all the files there and update via your-site/admin/upgrade address tragopan 1
Stuart Silvester Posted March 29, 2023 Posted March 29, 2023 As @ThunderBlue noted, you will need to manually upgrade to work around this issue. You can continue to use the automatic update after this. https://invisioncommunity.com/4guides/advanced-options/server-management/install-and-upgrade-r259/#manualupgrade tragopan 1
tragopan Posted March 29, 2023 Author Posted March 29, 2023 (edited) 2 hours ago, ThunderBlue said: OK. You can download the files via client area and send to your site via ftp. You have to replace all the files there and update via your-site/admin/upgrade address Thanks, it worked! During the upgrade, it froze again on the database, more precisely on the search_index table. I made the requested queries manually, as recommended, then I restarted the upgrade, but it started again as before, going back to the beginning of the step... So I tried the automatic database correction, but strangely enough, it worked! However, there have been no changes to the default theme since version 4.7.4? Edit : And I have one last problem, related to this one: despite the successful upgrade, it left me the error message in the admin panel about the database having a problem, with the display of the queries to do to fix the problem, as before the upgrade... Edited March 29, 2023 by tragopan
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 1 hour ago, tragopan said: Edit : And I have one last problem, related to this one: despite the successful upgrade, it left me the error message in the admin panel about the database having a problem, with the display of the queries to do to fix the problem, as before the upgrade... You can try clearing the cache. In administration, in the upper right hand corner you will find support and press. When the page opens to the right or top center, you find the way to clear the cache.
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 (edited) 2 minutes ago, tragopan said: Unfortunately it doesn't work Below you will find the system error log. Can you provide the error if it is present or a screenshot? Edited March 29, 2023 by ThunderBlue
tragopan Posted March 29, 2023 Author Posted March 29, 2023 2 minutes ago, ThunderBlue said: Below you will find the system error log. Can you provide the error if it is present or a screenshot? As when I tried to upgrade, there is nothing in the error log nor in the system log (the logs present do not match, in terms of content nor in terms of time) 😞
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 (edited) Have you also disabled all third-party applications to see if the problem persists? When you press on the database problem, does it ask you to take some kind of action? You might have some tables to convert to innodb Edited March 29, 2023 by ThunderBlue
tragopan Posted March 29, 2023 Author Posted March 29, 2023 11 minutes ago, ThunderBlue said: When you press on the database problem, does it ask you to take some kind of action? As mentioned above, the list of hundreds of requests for the upgrade reappears. However the upgrade was successful so the changes were made. 11 minutes ago, ThunderBlue said: You might have some tables to convert to innodb All tables are already in innodb 😞 This problem is not blocking but it's still annoying. Thanks for trying to help me ^^
ThunderBlue Posted March 29, 2023 Posted March 29, 2023 (edited) 15 minutes ago, tragopan said: Thanks for trying to help me ^^ Sorry I can't help you more. A scrennshot of requests might be useful. Wait for the staff to help you correct everything. @Stuart Silvester@Marc Stridgen Edited March 29, 2023 by ThunderBlue
tragopan Posted March 29, 2023 Author Posted March 29, 2023 4 minutes ago, ThunderBlue said: Sorry I can't help you more. You have already helped me a lot, thank you very much! ThunderBlue 1
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