Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted March 28, 20231 yr I can't get my license to activate in any way tried everything and also reset the password, and it doesn't always get me the message below When I give the license key, I get this, I ever purchased an SSL to make sure everything is okay. There was an error communicating with the license server. Please try again later or contact technical support for assistance.
March 28, 20231 yr Is this self-hosted or hosted with Invision? If it's self-hosted, make sure you're not blocking outbound connections on your server. I believe I've also seen a post where someone's host was forcing TLS v1.3 on outbound connections, which IPS' servers do not currently support (they currently use TLS v1.2), so you'll want to make sure your host isn't doing that as well.
March 28, 20231 yr Author 3 hours ago, Makoto said: Is this self-hosted or hosted with Invision? If it's self-hosted, make sure you're not blocking outbound connections on your server. I believe I've also seen a post where someone's host was forcing TLS v1.3 on outbound connections, which IPS' servers do not currently support (they currently use TLS v1.2), so you'll want to make sure your host isn't doing that as well. i am using a vps by leaseweb can you recommend me way to check that?
March 29, 20231 yr 8 hours ago, Ember Stone said: i am using a vps by leaseweb can you recommend me way to check that? If you have root level access, you might be able to check through the following command: curl --help all | grep -- --tlsv You should get some output that looks like: -1, --tlsv1 Use TLSv1.0 or greater --tlsv1.0 Use TLSv1.0 or greater --tlsv1.1 Use TLSv1.1 or greater --tlsv1.2 Use TLSv1.2 or greater --tlsv1.3 Use TLSv1.3 or greater If you don't see a line in there about TLS 1.2, you're most likely going to have a problem. There can be multiple lines, as TLS will negotiate to use the highest version that both sides have. But if TLS 1.2 does not exist, game over.
March 29, 20231 yr Author curl --help all | grep -- --tlsv -1, --tlsv1 Use TLSv1.0 or greater --tlsv1.0 Use TLSv1.0 --tlsv1.1 Use TLSv1.1 --tlsv1.2 Use TLSv1.2 --tlsv1.3 Use TLSv1.3 i got these
March 29, 20231 yr Can your server reach IPS servers? Try something like wget https://remoteservices.invisionpower.com Do you have some sort of local firewall filtering outbound web requests? Edited March 29, 20231 yr by Randy Calvert
March 29, 20231 yr Author wget https://remoteservices.invisionpower.com --2023-03-29 05:59:47-- https://remoteservices.invisionpower.com/ Resolving remoteservices.invisionpower.com (remoteservices.invisionpower.com)... 52.222.139.115, 52.222.139.36, 52.222.139.65, ... Connecting to remoteservices.invisionpower.com (remoteservices.invisionpower.com)|52.222.139.115|:443... connected. HTTP request sent, awaiting response... 403 Forbidden 2023-03-29 05:59:47 ERROR 403: Forbidden. Getting this
