Umm... I purchased a beginner package and I've read the Help Guide, but I can't see where to login for the first time and access my ACP to set things up. I think I'm missing an initial email or something telling me where to go. Confused. 

Also, there is no formal email we can write to do individual support? Everything is done here in the forums?

Please advise.

Jason

You should have received a welcome email with your starter admin login. If not, try a password recovery in your new community.

You can also email support@invisionpower.com from your purchase email address for help. 

So I never got that email because I made a typo in my initial sign up and purchase. I then corrected the email, but I don't have the Welcome email. I somehow have a test forum that seems to match the info for my community found in my Client Area. Is that normal? 

Jason

Ah yes that might mean your community still has the wrong email in it.

I set your new account you just made with the proper email address to be an admin so you should be good to go now.

When I try to log into my test forum I now get this message.

The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information.

Jason

Ok THANKS Charles seems to be working now.

Jason

Edited March 25, 20231 yr by Combat_Pilot_Jason