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Cron error after latest upgrade, to 4.7.8

Stefan Johansson_72643
Stefan Johansson_72643
in Technical Problems

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After the latest upgrade to 4.7.8 we recieve cron errors about 20 times per day, we get an email with the subject "

Cron <nicuuorg@baku> /opt/alt/php81/usr/bin/php -d memory_limit=-1 -d max_execution_time=0 /home/nicuuorg/public_html/applications/core/interface/task/task.php d5bebef479ed470ad3d8dd45d03815e8"
with the code snippet below.

Anyone with ideas what may be going on?

Thanks in advance 🙂 

<!DOCTYPE html>
<html lang="en">
	<head>
		<title>Error</title>
		<style type='text/css'>
			body {
				background: #f9f9f9;
				margin: 0;
				padding: 30px 20px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
			}

			#error {
				max-width: 800px;
				background: #fff;
				margin: 0 auto;
			}

			h1 {
				background: #151515;
				color: #fff;
				font-size: 22px;
				font-weight: 500;
				padding: 10px;
			}

				h1 span {
					color: #7a7a7a;
					font-size: 14px;
					font-weight: normal;
				}

			#content {
				padding: 20px;
				line-height: 1.6;
			}

			#reload_button {
				background: #151515;
				color: #fff;
				border: 0;
				line-height: 34px;
				padding: 0 15px;
				font-family: "Helvetica Neue", helvetica, arial, sans-serif;
				font-size: 14px;
				border-radius: 3px;
			}
		</style>
	</head>
	<body>
		<div id='error'>
			<h1>An error occurred <span>(500 Error)</span></h1>
			<div id='content'>
				We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.
				<br><br>
								You can try again by clicking the button below, or try again later.
				<br><br>
				<button onclick="window.location.reload();" id='reload_button'>Try again</button>
			</div>
		</div>
	</body>
</html>

 

Solved by Marc

Go to solution

When you log into your AdminCP, underneath the System tab you should see an option that says Get Support near the very bottom.

Click on this and look for the System Log button,

Could contain: Text

Click on this and see if there are any recent errors relating to tasks being ran, and if so, post the traceback of the details of the latest error here.

  • Community Expert

Have you also updated PHP? If so, ensure you are executing the task under the correct PHP version

  • Author

@Makoto Thanks, I attach a screen shot of the system logs. There are multiple identical errors logged, seems that a guest visitor elicits this error.

@Marc Stridgen nothing updated here, the PHP-version used is 8.1.16 (since a while)

Could contain: Page, Text, Person, File

  • Author

@Marc Stridgen thanks, I got an email and updated the access info in your dashboard. Do the future corresponding go over email or through this thread?

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