Karina Harumi Posted March 1, 2023 Share Posted March 1, 2023 Hello! I need some support and opinions on user tracking. We would like to know how the user converted to access our forum and created the account, whether through paid campaigns or organically, do you know of any way to do this on the platform? Or some plugin? Thanks! Link to comment Share on other sites More sharing options...
Claudia999 Posted March 1, 2023 Share Posted March 1, 2023 I think that’s the job of Google Analytics, Matomo and so on. Karina Harumi 1 Link to comment Share on other sites More sharing options...
Jim M Posted March 1, 2023 Share Posted March 1, 2023 There are no means in the software to do this. As Claudia mentioned, that would be the job more so of an analytics tool. The only thing we have close to this would be the referral system. Which users have a link they can share and who a user is referred by gets logged. This, of course, is not an analytics system which does your whole traffic. Karina Harumi 1 Link to comment Share on other sites More sharing options...
Karina Harumi Posted March 2, 2023 Author Share Posted March 2, 2023 Yes I imagined it would be the same analytics, but the problem is that the marketing industry needs to know where each user converted. For example, User X, converted via Google Ads and User Y converted via organic search. Do you know something that can do this? 😅 Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 2, 2023 Share Posted March 2, 2023 (edited) Google Analytics (through Google Tag Manager) does this. It’s part of what you define in its settings. 🙂 Edited March 2, 2023 by Randy Calvert Daniel F 1 Link to comment Share on other sites More sharing options...
Karina Harumi Posted March 2, 2023 Author Share Posted March 2, 2023 For real? 😮 10 minutes ago, Randy Calvert said: O Google Analytics (através do Google Tag Manager) faz isso. Faz parte do que você define em suas configurações. 🙂 Could you please help me and show me how to configure? Link to comment Share on other sites More sharing options...
Solution Jim M Posted March 2, 2023 Solution Share Posted March 2, 2023 3 hours ago, Karina Harumi said: Could you please help me and show me how to configure? You may need to reach out to someone familiar with Google Tag to ensure you get what you want. While our software does have a place to see and manage some aspects in ACP -> System -> Settings -> Data Layer, creating customized data integrations is not something we support at the moment. Link to comment Share on other sites More sharing options...
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