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Hello, I am unable to purchase anything from the marketplace, I am signed in on the account that purchased my license for the Invision Community but am still unable to purchase anything.

  • Community Expert
4 minutes ago, whymike001 said:

Hello, I am unable to purchase anything from the marketplace, I am signed in on the account that purchased my license for the Invision Community but am still unable to purchase anything.

Could you please clarify the error you're seeing which does not allow you to purchase anything?

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"Sorry you are unable to view this file"

  • Community Expert

Hi Mike,

It looks like you figured it out. You likely just needed to sign in again to refresh your license data after your recent purchase.

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