Conversion tools missing from 4.7.7 installation package?

[Rune Backman]

Hi all,

Our project for upgrading from 3.4.6 just finished and now our self-hosted customer forum is finally running on version 4.6.12. As a final step, we planned to upgrade to the latest (4.7.7 version) and downloaded the latest installer.

Unfortunately, we are stuck at the System Check step since it seems that the 4.7.7 installation package is missing all the content which previously was available in the /applications/convert/ folder.

We encounter the issue in the attached image.
How we should proceed to solve this issue?

BTW, I have read all your Release Notes for the versions in between and found nothing which would indicate this change. I also tried finding relevant posts on the forum without success. Please point me in the correct direction if I missed something.

Appreciate any help. Thanks.

[Nathan Explosion]

4 minutes ago, Rune Backman said:

...and downloaded the latest installer.

Did you tick the indicated box when downloading?

[Marc Stridgen]

[Rune Backman]

Thanks guys! 🙏
I will ask our account owner to check that and try again.