eliteone Posted February 21 Share Posted February 21 Quick question, I'm moving to a new webhost. Is the best course of action to upload install files, do a new install, and then import a database backup the best route or should I be copying over the forum files from the old host to the new host and then import a database backup? Link to comment Share on other sites More sharing options...
Gary Posted February 21 Share Posted February 21 Hi @eliteone, This was actually brought up recently and I believe has been answered quite well in another topic. If you still have issues after following these steps though, please let us know. Link to comment Share on other sites More sharing options...
eliteone Posted February 21 Author Share Posted February 21 3 minutes ago, Gary said: Hi @eliteone, This was actually brought up recently and I believe has been answered quite well in another topic. If you still have issues after following these steps though, please let us know. Looks promising. The domain isn't changing for me however. Assume then just change the database name etc in the config file? Link to comment Share on other sites More sharing options...
Gary Posted February 21 Share Posted February 21 In your Client Area? You should be able to amend the URL after you have moved the community over to the new host. Have a read through this guide to give you a better understanding on the finer details. Yes, and the URL in the `conf_global.php` file if that is changing too. Link to comment Share on other sites More sharing options...
eliteone Posted February 21 Author Share Posted February 21 3 minutes ago, Gary said: In your Client Area? You should be able to amend the URL after you have moved the community over to the new host. Have a read through this guide to give you a better understanding on the finer details. Yes, and the URL in the `conf_global.php` file if that is changing too. When I do step 3 on the thread you linked, restoring the database file I exported from the old phpmyadmin I get this error. Link to comment Share on other sites More sharing options...
Gary Posted February 21 Share Posted February 21 Did you follow all of the steps that were provided on the last post in the topic? Link to comment Share on other sites More sharing options...
eliteone Posted February 21 Author Share Posted February 21 4 minutes ago, Gary said: Did you follow all of the steps that were provided on the last post in the topic? Working on that part. Question if my forum has been around since IPB 2.x days are there files/folders that I can skip moving? or should I just move it all? Link to comment Share on other sites More sharing options...
Gary Posted February 21 Share Posted February 21 Are you still using the same version (2.x) of Invision Community at the new host or are you importing everything to a newer/latest version (4.7.7)? My advice would be to bring everything over as is, and then perform an upgrade of Invision Community if that is your intention. Be sure to create a backup though in case things go pear-shaped. We do not provide support for server-side issues so I can only provide limited assistance, but others in the community are free to lend their hand. If you are unsure on things, I would recommend getting in touch with your new host to see if they can help you bring things over with as little issues as possible. Link to comment Share on other sites More sharing options...
eliteone Posted February 21 Author Share Posted February 21 1 hour ago, Gary said: Are you still using the same version (2.x) of Invision Community at the new host or are you importing everything to a newer/latest version (4.7.7)? My advice would be to bring everything over as is, and then perform an upgrade of Invision Community if that is your intention. Be sure to create a backup though in case things go pear-shaped. We do not provide support for server-side issues so I can only provide limited assistance, but others in the community are free to lend their hand. If you are unsure on things, I would recommend getting in touch with your new host to see if they can help you bring things over with as little issues as possible. Forum is on 4.76. I've just had it active since version 2.x era. I'm uploading everything to be safe. Link to comment Share on other sites More sharing options...
Gary Posted February 21 Share Posted February 21 Great! Let us know how you go once everything is up and running on the new host. Link to comment Share on other sites More sharing options...
eliteone Posted February 21 Author Share Posted February 21 10 hours ago, Gary said: Great! Let us know how you go once everything is up and running on the new host. Copied the files over did the database stuff. Forum doesn't launch and this is in the error logs numerous times. Uncaught Error: Failed opening required 'init.php' (include_path='.:/opt/cpanel/ea-php80/root/usr/share/pear') Link to comment Share on other sites More sharing options...
eliteone Posted February 22 Author Share Posted February 22 Fixed the error above however after all the files have been upload and the database back up added it won't launch the forum at all. Gives a ERR_TIMED_OUT message on Edge, Chrome and Firefox browsers. Can a fresh install be done, add all the applications and plugins that were on the original board etc. Then import that database backup to get this to work. Running out of ideas on what is needed here to make this work? 🤔 Link to comment Share on other sites More sharing options...
eliteone Posted February 22 Author Share Posted February 22 Anyone? stuck here. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 22 Share Posted February 22 OK. Let's go to the basics. Have you uploaded the IPS compatibility script to make sure the new host meets the requirements? Since you said you're not changing domain names, have you confirmed your original URL is properly routed to your new host's DNS? Link to comment Share on other sites More sharing options...
eliteone Posted February 24 Author Share Posted February 24 On 2/22/2023 at 1:53 PM, Randy Calvert said: OK. Let's go to the basics. Have you uploaded the IPS compatibility script to make sure the new host meets the requirements? Since you said you're not changing domain names, have you confirmed your original URL is properly routed to your new host's DNS? It meets the requirements, even has MYSQL 5.7 (one of the reasons for moving to new host) I'm uploading the files again to make sure nothing was missed. Link to comment Share on other sites More sharing options...
eliteone Posted February 24 Author Share Posted February 24 53 minutes ago, eliteone said: It meets the requirements, even has MYSQL 5.7 (one of the reasons for moving to new host) I'm uploading the files again to make sure nothing was missed. Good news is I got it uploaded. The forum is working. I'm getting a 500 error from Cpanel about port 443 when trying to go to the admin link. Link to comment Share on other sites More sharing options...
eliteone Posted February 24 Author Share Posted February 24 Figured out the 500 error. When I log into the admin This is what I see. Any ideas? Link to comment Share on other sites More sharing options...
Gary Posted February 25 Share Posted February 25 I'm glad you managed to get everything working in the end. Sorry I couldn't be of more assistance. For those experiencing the same or a similar issue, the fix can be found in the following topic. Link to comment Share on other sites More sharing options...
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