Marcel_merged Posted February 6, 2023 Share Posted February 6, 2023 Good morning, I am not able to enter my Invision client (admin) area. Is this something you can help with? http://zipsnation.org/forums/admin/ Kind regards, Ryan Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 6, 2023 Share Posted February 6, 2023 That seems to be an issue with your domain not resolving at times. It does actually resolve eventually if you leave the page open Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 Thank you for the response. The login page comes up, when I try to login with my credentials, it just goes back to the login again. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 6, 2023 Share Posted February 6, 2023 Check that if you are using https, you also have https set up in your conf_global.php file Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 Yes, I am using https. Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted February 6, 2023 Solution Share Posted February 6, 2023 I can't resolve your site's DNS address and IsItDown says it's not reachable either. https://www.isitdownrightnow.com/zipsnation.org.html And from MXToolbox, it could not resolve the domain. https://mxtoolbox.com/SuperTool.aspx?action=mx%3azipsnation.org&run=toolpage If you're able to see the page, it's most likely a cached version. When you try to login, you're most likely not getting anywhere because it can't access a cached version when you're logging in. Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 I think you are correct, when I sign out, I can't get back in. So this is a host issue? Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 6, 2023 Share Posted February 6, 2023 (edited) 6 minutes ago, Marcel_merged said: I think you are correct, when I sign out, I can't get back in. So this is a host issue? It's absolutely a host issue. With DNS being down, it's like taking the sign off your house with your house number on it. No one knows where to go to find your site! Edited February 6, 2023 by Randy Calvert Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 Okay, thank you for the response. I filled out a ticket on the host site. Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 I had to update the nameserver. I guess this takes some time to propagate. But the site seems to be up now. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 6, 2023 Share Posted February 6, 2023 Yes, most users should pick up the change pretty quickly. I can access the site now. 🙂 I'm glad you got to the bottom of the problem! Marcel_merged 1 Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 6, 2023 Author Share Posted February 6, 2023 Able to access, but not able to sign in. I'm assuming that will "propogate" as well? Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 6, 2023 Share Posted February 6, 2023 Given that you were getting a cached page earlier when the site was offline, it's possible the login response is cached for you as well. Try a different browser or clear your browser cache and then try accessing the site again. Also... you had a post on your website about 8 minutes ago, so people ARE getting in now at least! 🙂 Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 8, 2023 Author Share Posted February 8, 2023 I try to login, and get "this is a non secure form" when I hit send it will send me to the next login screen, then back to "this is a non secure form", etc. Screens attached. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 8, 2023 Share Posted February 8, 2023 This is because you are not using SSL. You need to work with your host to enable SSL for your site. Once it’s enabled, you can change your board path to use it. See the following guide: Marcel_merged 1 Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 8, 2023 Author Share Posted February 8, 2023 Okay. Right now I can't log into the Then log into the AdminCP. Will that change when the host enables ssl? Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 8, 2023 Author Share Posted February 8, 2023 I can log into the AdminCP now. Seems like https is working. Something you did, or the host? Link to comment Share on other sites More sharing options...
Jim M Posted February 8, 2023 Share Posted February 8, 2023 8 minutes ago, Marcel_merged said: I can log into the AdminCP now. Seems like https is working. Something you did, or the host? Randy does not work for IPS so would not have access. We also have not done anything so you would need to ask your hosting provider. Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 8, 2023 Author Share Posted February 8, 2023 Gotcha, host provider must have fixed. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 8, 2023 Share Posted February 8, 2023 Nope… I’m not an IPS person. But I did say at a Holiday Inn Express last night! 😄 Marcel_merged and Jim M 1 1 Link to comment Share on other sites More sharing options...
Jim M Posted February 8, 2023 Share Posted February 8, 2023 1 hour ago, Marcel_merged said: Gotcha, host provider must have fixed. Glad to hear it is working though 🙂 Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 9, 2023 Author Share Posted February 9, 2023 My domain is issued with an SSL certificate. The site's main page and most inner links are loading securely over https with a valid SSL certificate. Its just that the inner link which is being redirected to is loading in http. Is there someone that can help me make the changes in code or in database to load the respective inner links over https? Not sure I'm experienced enough to do so. Kind regards Link to comment Share on other sites More sharing options...
Jim M Posted February 9, 2023 Share Posted February 9, 2023 17 minutes ago, Marcel_merged said: Its just that the inner link which is being redirected to is loading in http. Could you please clarify what you mean by "inner link"? Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 9, 2023 Author Share Posted February 9, 2023 Hey Jim, I wish I could, that was a cut and paste from the host support (Eleven2). 🙂 Link to comment Share on other sites More sharing options...
Marcel_merged Posted February 9, 2023 Author Share Posted February 9, 2023 Line 32 is correct, right, other than clearing system cache from the CP, this is all I need to do? Link to comment Share on other sites More sharing options...
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