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Moving to a new server - need some help with removing test server url we have on client area

Inan
in Technical Problems

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We are working on moving our IPB forum to a new server at the moment and unable to remove the existing test url IP appearing on our client area. We read somewhere that it can only be removed by IPB team. Could you please help?

Solved by Jim M

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  • Community Expert
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Please be advised that the Test URL is a one-time set URL. You will want to ensure that you utilize a sub-domain of the domain which you have on your Live URL so that if you need to change servers, it is simply a DNS change. Rather than having to reset your Test URL on the license. An example of that would be, if your Live URL is on example.com, then your test URL could be test.example.com 

As a one-time courtesy, I have gone ahead and reset the Test URL for you. Please ensure that you utilize a sub-domain of the domain for your Live URL.

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I see. Thanks for your help Jim.

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