shiobi Posted January 31, 2023 Share Posted January 31, 2023 Hi everyone. I'm in the process of migrating from Invision Community 4.7.3 to the latest release (4.7.6 at the moment), but before doing so, I'm testing everything on a new server because the current server is somehow... old; it can't even support PHP 8. This new server will host the production community if everything goes well. Well, the first step was installing Invision Community from scratch, but my problem is very simple: I can't login to frontend. When I enter my login information into the login box, the software redirects me to ?_fromLogin=1 but nothing happens. I keep logging out. This is a fresh installation, so I don't have any 3rd party customizations installed, and there are no errors in PHP and/or system logs. So I don't know how to continue. Has anyone had this issue? Thanks! Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 31, 2023 Share Posted January 31, 2023 What happens if you login to your ACP? (domain.com/admin) Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 31 minutes ago, Randy Calvert said: What happens if you login to your ACP? (domain.com/admin) Everything is okay. This issue happens only when I try to log in on the frontend. Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 31, 2023 Share Posted January 31, 2023 Try a different browser. If it works, there might be a problem with your cache on the first. Purge it and try again. Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 (edited) 8 hours ago, Randy Calvert said: Try a different browser. If it works, there might be a problem with your cache on the first. Purge it and try again. I have already tried it 😓 The problem persists. Edited January 31, 2023 by shiobi Link to comment Share on other sites More sharing options...
Richard Arch Posted January 31, 2023 Share Posted January 31, 2023 Have you checked your new server meets the requirements? Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 17 minutes ago, Richard Arch said: Have you checked your new server meets the requirements? Yes. I did a fresh install, so the requirements checker passed successfully at the beginning of the installation. Link to comment Share on other sites More sharing options...
Richard Arch Posted January 31, 2023 Share Posted January 31, 2023 It makes no sense. It might be worth blowing away that install and try again with a fresh copy of the files. Hopefully, the issue will not repeat. Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 I will try it and post any updates. Thanks Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 Reinstalled and the issue persists 😪 Invision Community Version 4.7.6 PHP Version 8.1.2-1ubuntu2.10 Database Version 5.5.5-10.6.11-MariaDB-0ubuntu0.22.04.1 I can share any additional information if needed. Link to comment Share on other sites More sharing options...
Richard Arch Posted January 31, 2023 Share Posted January 31, 2023 Well I'm lost, but suspect it to be server related as 100s of others will have done a fresh install which worked. I know it has for me on a local WAMP setup. Maybe try running that separate requirement checker in case it is a bit different from what is built in. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 31, 2023 Share Posted January 31, 2023 Do you have a constants.php file in the root of the installation? Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 6 minutes ago, Nathan Explosion said: Do you have a constants.php file in the root of the installation? No, I don't. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 31, 2023 Share Posted January 31, 2023 Ok - that rules out the possibility of you using one of the cookie constants which may cause problems with processing the login. Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 I also tried disabling Cloudflare completely but the issue persists. That's the only non-default thing that could be related. Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 31, 2023 Share Posted January 31, 2023 From the admin area, create a new account. Does that new account work? Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 2 minutes ago, Randy Calvert said: From the admin area, create a new account. Does that new account work? No, it doesn't. The same problem happens. Link to comment Share on other sites More sharing options...
Richard Arch Posted January 31, 2023 Share Posted January 31, 2023 What about a .htaccess file could that have a redirect error. Link to comment Share on other sites More sharing options...
shiobi Posted January 31, 2023 Author Share Posted January 31, 2023 2 minutes ago, Richard Arch said: What about a .htaccess file could that have a redirect error. The server runs Nginx. It doesn't use .htaccess. Here is the Nginx configuration file: server { listen 80 default_server; listen [::]:80 default_server; root /var/www/html; # Add index.php to the list if you are using PHP index index.php index.html index.htm index.nginx-debian.html; server_name _; set_real_ip_from 172.10.1.0/24; set_real_ip_from 173.245.48.0/20; set_real_ip_from 103.21.244.0/22; set_real_ip_from 103.22.200.0/22; set_real_ip_from 103.31.4.0/22; set_real_ip_from 141.101.64.0/18; ... real_ip_header CF-Connecting-IP; location / { # First attempt to serve request as file, then # as directory, then fall back to displaying a 404. # try_files $uri $uri/ =404; try_files $uri $uri/ /index.php?$args; } location /api/ { if (!-e $request_filename) { rewrite ^/api/(.*)$ /api/index.php; } } # pass PHP scripts to FastCGI server # location ~ \.php$ { include snippets/fastcgi-php.conf; # With php-fpm (or other unix sockets): fastcgi_pass unix:/run/php/php8.1-fpm.sock; # With php-cgi (or other tcp sockets): # fastcgi_pass 127.0.0.1:9000; } } Link to comment Share on other sites More sharing options...
shiobi Posted February 1, 2023 Author Share Posted February 1, 2023 Is it possible to move this topic to Help & Support? Thanks 😀 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 1, 2023 Share Posted February 1, 2023 Please check your conf_global.php file, and ensure if you are using https on the server, you also have your address set to https there. If thats not the cause, please update your access details on file for the new server, and we can get this looked into shiobi 1 Link to comment Share on other sites More sharing options...
shiobi Posted February 1, 2023 Author Share Posted February 1, 2023 9 minutes ago, Marc Stridgen said: Please check your conf_global.php file, and ensure if you are using https on the server, you also have your address set to https there. If thats not the cause, please update your access details on file for the new server, and we can get this looked into Yes, https is configured on conf_global.php. I updated my access details. Thanks! Link to comment Share on other sites More sharing options...
Richard Arch Posted February 2, 2023 Share Posted February 2, 2023 Would love to know what the issue was once resolved 👍 SJ77 and shiobi 2 Link to comment Share on other sites More sharing options...
Alexandru Posted February 3, 2023 Share Posted February 3, 2023 Morning, Contact me privately, I will have a look for you if you want. Link to comment Share on other sites More sharing options...
shiobi Posted February 3, 2023 Author Share Posted February 3, 2023 On 2/1/2023 at 9:21 AM, shiobi said: Is it possible to move this topic to Help & Support? Thanks 😀 Bump this Link to comment Share on other sites More sharing options...
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