Nihonto Posted January 28, 2023 Posted January 28, 2023 Have never used advertising before, but when going through the settings, I saw an advertising setting in Site Promotion that seemed fairly simple. So I wanted to just test it and see if it's viable. I set up a single image to show. I set only admin to see it while I test. Added a simple image. But no matter what I do, I don't see any image anywhere, in any of the places I set it to appear. Have tried multiple times. Can't see anything wrong with what I am doing, so wanted to ask if there is something I need to know, or how to troubleshoot? Anyone using it that can give any advice? I haven't tried showing to any other groups, but surely showing to admin should work? Anyone? Much appreciated.
Randy Calvert Posted January 28, 2023 Posted January 28, 2023 I assume you confirmed the advertisement is active? Try clearing your system cache in the support section of the ACP.
Nihonto Posted January 28, 2023 Author Posted January 28, 2023 (edited) Yes to both. Shows active, cleared cache. I'm guessing the pic doesn't have to be a certain size? Confused now. PhP is current, software version is current. Theme is standard. Edited January 28, 2023 by Brian Robinson_47676
Nathan Explosion Posted January 28, 2023 Posted January 28, 2023 Show how you have the advertisement configured - screenshot.
Nihonto Posted January 28, 2023 Author Posted January 28, 2023 (edited) Here you go @Nathan Explosion Really can't see why it's not working Btw...I did add a valid link after I took that screenshot. Edited January 28, 2023 by Brian Robinson_47676
Randy Calvert Posted January 28, 2023 Posted January 28, 2023 I just tried this on a new stock/vanilla board and it worked fine. (And the image dimensions don't matter.) Have you tried creating a NEW vanilla theme and using it? I know you said you have a standard theme, but just for giggles, create a new theme and use it to test. (There could be a problem with your existing one.) Also have you tried disabling all of your third party resources/applications to see if they might be interfering with the ad system?
opentype Posted January 28, 2023 Posted January 28, 2023 What about the browser? Ad blockers and other interferences deactivated?
rastafari Posted January 28, 2023 Posted January 28, 2023 If Admin isn't your primary profile you can't see this. You have to add your primary profile in checkboxes there.
Nihonto Posted January 28, 2023 Author Posted January 28, 2023 Tried various browsers, same. Disabled all addons...same Have about 6 themes installed, tried them all...same. Not sure what you mean by primary profile @rastafari? I'm the main admin, and have always been logged in with that profile. So it should show to me as admin? But I guess I'll have to enable it for members or guests and try it as one of those tomorrow. Wanted to avoid the questions until I decide where I am going with it, and once they see it they are going to start a debate. But I guess that is easiest for now.
Nihonto Posted January 29, 2023 Author Posted January 29, 2023 Thanks all. Set it to show for guests and members too, and it shows perfectly. So for some reason it doesn't show to admins alone, but that isn't important. It works otherwise.
rastafari Posted January 29, 2023 Posted January 29, 2023 Set it only for admins and mods. Can you see it??
Nihonto Posted January 29, 2023 Author Posted January 29, 2023 5 hours ago, rastafari said: Set it only for admins and mods. Can you see it?? Nope. Only when I activate it for members too, does it appear.
marco2306 Posted March 12 Posted March 12 Hello, I tried to create my own advertisement. So far, so good. Unfortunately, the upload image item doesn't show me anything that allows me to upload an image. How or what do I have to activate that is displayed with the upload window? It's about the first picture here Kind regards
Nathan Explosion Posted March 12 Posted March 12 3 minutes ago, marco2306 said: the upload image item doesn't show me anything that allows me to upload an image. Do you mean that you don't see these options?
marco2306 Posted March 12 Posted March 12 The upload window is not available. This is my test forum without extensions and it is set to standard theme
Marc Posted March 12 Posted March 12 Please ensure your access details on file are set to your test site details, and I can take a look for you. Note, we dont actually support test instances
marco2306 Posted March 12 Posted March 12 This doesn't work in my main forum either. That's why I wanted to look for the error in the test forum.
Marc Posted March 12 Posted March 12 You would need to ensure its updated for that site then. At present you have display name in your access details, but your site uses email to log in
Marc Posted March 14 Posted March 14 Please clear your browser cache and disable any browser plugins. Im seeing no issue on your site, even on your native language pack
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