Jump to content

Admin override for disabled messenger?


Go to solution Solved by Clover13,

Recommended Posts

I tried to message a member and received an error:  {member} cannot receive messages.

I'm assuming that member disabled their messenger, which I thought would prevent members from messaging them but not admins/mods, however I found I cannot message them either.  Is there an override for this?  Where can I verify they have disabled their messenger without logging into their account?

Link to comment
Share on other sites

11 minutes ago, Clover13 said:

I'm assuming that member disabled their messenger

If they did, it isn't effective for staff:

Quote

Are you sure?

Disabling your inbox prevent others (except staff members) from starting a new conversation with you. You can still start a conversation with others, and reply to existing conversations.

 

 
It's more likely that the contents of their inbox exceeds any configured quotas - which can be overridden by those who have the following group setting enabled: "Override recipients' storage quota?"
Link to comment
Share on other sites

7 minutes ago, Nathan Explosion said:

If they did, it isn't effective for staff:

 
It's more likely that the contents of their inbox exceeds any configured quotas - which can be overridden by those who have the following group setting enabled: "Override recipients' storage quota?"

Not exceeding the quota from what I can see in AdminCP:

Could contain: Page, Text

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...