Ibai Posted January 23, 2023 Posted January 23, 2023 Hi there, I'm lately receiving several SPAM emails per day from my community's contact form. Is there any thing I can do to avoid receiving spam every day? Thanks Ibai
Jim M Posted January 23, 2023 Posted January 23, 2023 You'll want to ensure that you have enabled in ACP -> Members -> Spam Prevention -> "Guests must complete CAPTCHA in order to post?" This will also enable a CAPTCHA on the contact us form. At this time, however, this is the only method to prevent spam on the contact us form for guests.
Ibai Posted January 23, 2023 Author Posted January 23, 2023 (edited) 😞 then that's enabled and still retrieving spam emails. I'm using reCAPTCHA V2 I also added a question and answer challenge, but it's not being shown in the contact form. Edited January 23, 2023 by Ibai
Jim M Posted January 23, 2023 Posted January 23, 2023 19 minutes ago, Ibai said: I'm using reCAPTCHA V2 You may wish to try hCAPTCHA as that is supposedly better. FWIW, I use it on my own community and get limited spam emails. 20 minutes ago, Ibai said: I also added a question and answer challenge, but it's not being shown in the contact form. That is correct. As previously mentioned, only CAPTCHA would show on contact us. Imagine a scenario where someone was having issues registering because they couldn't get past your Q&A, now they would also not be able to contact you.
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