DolSch Posted January 19, 2023 Share Posted January 19, 2023 When a person pays for a product on our site, and chooses not to save the credit card information on the checkout page, "Guest" is passed to our payment gateway, Stripe, as the payer's name. Also, the payer's email address information is missing. This causes additional work for our accountant, who must look up the payer's name, for our accounting system. Please pass the payer's name and email address for all transactions. Attached are screenshots from our test Stripe account. We are on IPS version v4.7.6. Thank you. Link to comment Share on other sites More sharing options...
DolSch Posted January 20, 2023 Author Share Posted January 20, 2023 FYI: we use Quickbooks for our accounting system. Our accountant downloads the transactions from Stripe and imports the transactions into our Quickbooks account. Link to comment Share on other sites More sharing options...
DolSch Posted January 20, 2023 Author Share Posted January 20, 2023 I posted the topic in the wrong forum. I will copy it to the Help & Support forum. Please close this topic. Thank you. Link to comment Share on other sites More sharing options...
Gary Posted January 20, 2023 Share Posted January 20, 2023 Hi @DolSch, I have locked your topic as requested. Link to comment Share on other sites More sharing options...
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