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I have recently tried to add Recent achievements into my dashboard but the data seems all wrong. I know for a fact that some members have increased ranks for example in the last month but none are showing up. Only data from December, nothing in January. It seems to only be pulling in data from one group of users (in my case ex members). Is there a setting I have missed? Thank you 

Have you configured any groups to be excluded in ACP -> Members -> Achievements -> Settings -> Exclude groups?

  • 2 weeks later...
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Yes, but my active members do not belong to the couple of groups excluded there ('Administrators' and 'Ex Members'), primary or secondary.

What might be causing this? Any pointers would be greatly appreciated.

Thanks.

We would need an example member who you believe should be showing. We can then take a look from there

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