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Video player is not working in mobile web-browser.


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2 hours ago, Marc Stridgen said:

The players and what they can play are determined by the device in which they are being played. Unfortunately it seems they are simply not able to be played by the embedded player on that device

Em.. but it is a bit weird.
On my friend website (who is using same IPS version with me), MP4 Video is playing well in my phone (iPhone 13).

Also I tried to upload same video from my friend, and it is not playable on my website only. 😭
 

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1 hour ago, Jipa331 said:

Sent compare addresses in 1:1 message.

Are you able to place this in the notes field of your access details in the Client Area? This will allow our support staff to assist you. Otherwise, this will need to await Marc's shift tomorrow.

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11 hours ago, Jim M said:

Are you able to place this in the notes field of your access details in the Client Area? This will allow our support staff to assist you. Otherwise, this will need to await Marc's shift tomorrow.

I added details in Client Area for "aimxxx.net" 
And you can check page which is named "testpage"

Also, I asked to my friends to check above issue
1. iPhone 14 Pro Max -> Same issue like above
2. iPhone 11 Pro -> Same issue Like above
3.  Galaxy Fold 4 -> Same issue Like above

 

Edited by Jipa331
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