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Error 4SBR000/2, can't click members

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since a few days we can't click anymore for some users at members:


Could contain: Text


if i click at this member name now, this will appear: 

Could contain: Logo, Text, Symbol

if i click instead of members on customer, it works and it finds the user.


happens since some days and not for all members.


How to fix this, why did this appear now?



EDIT: More Errors

Pending but approved?  Damn what is broken

Could contain: Text

Could contain: Mobile Phone, Phone, Electronics, Text



Edited by Amoxil44
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 


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