beats23 Posted December 21, 2022 Share Posted December 21, 2022 I install the patch fix, the patch install displayed error and did not complete the update process. When I try to complete the update, I get this error and my website is now offline. Can someone look at this for me ASAP? Fatal error: Uncaught ErrorException: Undefined array key "decimal_point" in /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php:895 Stack trace: #0 /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php(895): IPS\IPS::errorHandler(2, 'Undefined array...', '/home/customer/...', 895) #1 /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php(839): IPS\_Lang->formatNumber(3) #2 [internal function]: IPS\_Lang->IPS\{closure}(Array) #3 /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php(828): preg_replace_callback('/\\{!?(\\d+?)?#(....', Object(Closure), 'The {!#[1:displ...') #4 /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php(1899): IPS\_Lang->pluralize('The {!#[1:displ...', Array, NULL) #5 /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php(1713): IPS\_Lang->replaceWords('\n<!DOCTYPE html...') #6 /home/customer/www/MY-WEBSITE.com/public_html/system/Output/Output.php(820): IPS\_Lang->parseOutputForDisplay('\n<!DOCTYPE html...') #7 /home/customer/www/MY-WEBSITE.com/public_html/system/Dispatcher/Setup.php(229): IPS\_Output->sendOutput('\n<!DOCTYPE html...', 200, 'text/html', Array, false, false, true, false) #8 /home/customer/www/MY-WEBSITE.com/public_html/admin/upgrade/index.php(34): IPS\Dispatcher\_Setup->run() #9 {main} thrown in /home/customer/www/MY-WEBSITE.com/public_html/system/Lang/Lang.php on line 895 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 21, 2022 Share Posted December 21, 2022 Sorry to hear you are having issues there. I have created ticket for you, and someone will be in contact as soon as possible Link to comment Share on other sites More sharing options...
beats23 Posted December 21, 2022 Author Share Posted December 21, 2022 1 hour ago, Marc Stridgen said: Sorry to hear you are having issues there. I have created ticket for you, and someone will be in contact as soon as possible Hi can you make ticket as urgent as my site is offline. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 21, 2022 Share Posted December 21, 2022 Your ticket was indeed marked urgent. This is done straight away when there is an issue with a site being offline. These can take time to go through, depending on the issue Link to comment Share on other sites More sharing options...
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