DTL2012 Posted December 19, 2022 Share Posted December 19, 2022 Hi, We are having a reoccurring issue with user ranks being randomly reset for users. We have to manually go in and update their points in order to fix this and it's happening frequently. I know that we are able to rebuild user ranks, but this loses data for badges that were earned during a temporary login window rule and doesn't fix the actual problem. Liam Link to comment Share on other sites More sharing options...
Marc Posted December 19, 2022 Share Posted December 19, 2022 I would need an example in order to take a look at this for you. Link to comment Share on other sites More sharing options...
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