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I've attempted to upgrade to the latest version, now the site won't load.  This is the error I see in the apache error log:
[17-Dec-2022 17:00:00 UTC] PHP Fatal error:  Cannot use "parent" when current class scope has no parent in /home/username/public_html/system/Theme/Theme.php(2703) : eval()'d code on line 41

Not sure what to do next.  
 

Solved by Jim M

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  • Community Expert
  • Solution

Your theme or third party applications/plugins are not compatible with PHP 8, you will want to disable these while you investigate which one it is.

  • Author

Thanks for the quick reply.  I renamed the plugins folder, and was at least able to recover and get running again.  

  • Author

I am able to use the admincp, but the front end still tells users there is a upgrade in progress.  What is the best way to cancel the upgrade so the front end continues to work while I work out the plugin issues?

  • Community Expert

There's no way to cancel an upgrade. You'd need to restore the backup made right before upgrading (as long as you took one).

  • Author

I was able to disable the offending application and complete the upgrade, so I think I should be able to take it from here.

  • Community Expert

Was it a public application available in the marketplace or a custom one? If it's a public one it might help others if you post the name. 🙂

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