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Authy no longer working

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Hi Liam,
Thank you for reaching out to Twilio Support, we are here to help you with any questions you may have regarding our services.
Twilio is replacing the Authy API with the Verify API, starting with the SMS/Voice Authentication features. We ended support for the SMS/Voice service of the Authy API on November 1, 2022, and we plan to fully deprecate it by May 1, 2023.
Given this, I'm sorry to say that we can't help you troubleshoot this SMS/Voice issue. However, we encourage you to migrate your users from the Authy API to the Verify API using the instructions available here.You can also see our documentation Getting Started with the Verify V2 API. We apologize for any inconvenience this may cause you and your business, and are here to help you make the transition as smooth as possible.
If you have any issues migrating to Verify, please let us know. We’ll be here to help.
Kind regards,
D Venkat Shyam.
Twilio Support.

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  • 5 months later...

This issue has been resolved in 4.7.10, which was just released. Authy was removed from the platform, as this was taken over. Verify has now been added as its replacement. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.

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Okay, thanks. Do you know when the new update will be available to cloud users and will the removal of Authy disallow members requiring it to login?

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