beardsleydee@gmail.com Posted December 7, 2022 Share Posted December 7, 2022 Running the update this morning and the process got stuck due to Sucuri Firewall. I've contacted Sucuri, but in the meantime how do I abort the update so that members can have acess to the site while Sucuri fixes issue. Link to comment Share on other sites More sharing options...
Mark H Posted December 7, 2022 Share Posted December 7, 2022 There is no way to abort an upgrade once it has started, unfortunately. You would have to restore the backup you made before the upgrade. If that is not possible then you'll have to wait for your host to fix the issue with Sucuri. SeNioR- 1 Link to comment Share on other sites More sharing options...
beardsleydee@gmail.com Posted December 8, 2022 Author Share Posted December 8, 2022 Sucuri needs to whitelist Invision's IP Address for the update to make it through the firewall. Can you provide? Link to comment Share on other sites More sharing options...
Randy Calvert Posted December 8, 2022 Share Posted December 8, 2022 Invision does not have static IP addresses. They need to allow any traffic to/from remoteservices.invisionpower.com. SeNioR- 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 8, 2022 Share Posted December 8, 2022 As mentioned above, the IPs are not static. You should be whitelisting the above mentioned address. Ideally, just *.invisionpower.com and *.invisioncommunity.com would ensure you dont have any issues in the future Link to comment Share on other sites More sharing options...
beardsleydee@gmail.com Posted December 8, 2022 Author Share Posted December 8, 2022 13 hours ago, Randy Calvert said: Invision does not have static IP addresses. They need to allow any traffic to/from remoteservices.invisionpower.com. 10 hours ago, Marc Stridgen said: As mentioned above, the IPs are not static. You should be whitelisting the above mentioned address. Ideally, just *.invisionpower.com and *.invisioncommunity.com would ensure you dont have any issues in the future Thank you very much for this response. Much appreciated. Link to comment Share on other sites More sharing options...
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