Clover13 Posted December 1, 2022 Share Posted December 1, 2022 I'm trying to set up an RSS feed to a forum, but getting an error "That is not a valid RSS or Atom feed." I can PM the feed address, and it's W3C Feed Validation Service confirming it is valid. Link to comment Share on other sites More sharing options...
Jim M Posted December 1, 2022 Share Posted December 1, 2022 Does your website have access to the feed? Could you please message it to me? Clover13 1 Link to comment Share on other sites More sharing options...
Solution Clover13 Posted December 1, 2022 Author Solution Share Posted December 1, 2022 It appears to be a source site issue, not something in the AdminCP. Subsequent attempts to add it eventually work. Sorry @Jim M, thanks for the quick reply and review! Jim M and SeNioR- 2 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 2, 2022 Share Posted December 2, 2022 Glad you have what you need 🙂 Link to comment Share on other sites More sharing options...
Clover13 Posted December 6, 2022 Author Share Posted December 6, 2022 Bumping this one as I'm still having an issue with a different RSS feed that is valid but is returning the same error. Are there any logs I can look at that might give me more information than the response payload? That is not a valid RSS or Atom feed. Link to comment Share on other sites More sharing options...
Daniel F Posted December 6, 2022 Share Posted December 6, 2022 Do you mind to share any feed url which isn't working for you? Link to comment Share on other sites More sharing options...
Clover13 Posted December 6, 2022 Author Share Posted December 6, 2022 10 minutes ago, Daniel F said: Do you mind to share any feed url which isn't working for you? Hi Daniel, I PMed it to you. Link to comment Share on other sites More sharing options...
Daniel F Posted December 8, 2022 Share Posted December 8, 2022 It's working fine for me on my test instance, so there must be something else going on what we'll need to investigate. Unfortunately I'm not able to get into your ACP, could you please review your ACP credentials we have on file? Link to comment Share on other sites More sharing options...
Clover13 Posted December 8, 2022 Author Share Posted December 8, 2022 Hi @Daniel F, the client area credentials should be accurate now. Please try again. Thanks! Link to comment Share on other sites More sharing options...
Daniel F Posted December 8, 2022 Share Posted December 8, 2022 1 hour ago, Clover13 said: Hi @Daniel F, the client area credentials should be accurate now. Please try again. Thanks! Unfortunately the user has no permissions to access the ACP. You do not have permission to access the Admin CP. Link to comment Share on other sites More sharing options...
Daniel F Posted December 8, 2022 Share Posted December 8, 2022 Cloudflare is blocking your server from accessing the site and instead of returning the feed, it's returning a captcha challenge! That's the response which was returned instead of the feed: <!DOCTYPE html> <html lang="en-US"> <head> <title>Just a moment...</title> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="robots" content="noindex,nofollow"> <meta name="viewport" content="width=device-width,initial-scale=1"> <link href="/cdn-cgi/styles/challenges.css" rel="stylesheet"> </head> <body class="no-js"> <div class="main-wrapper" role="main"> <div class="main-content"> <h1 class="zone-name-title h1"> <img class="heading-favicon" src="/favicon.ico" onerror="this.onerror=null;this.parentNode.removeChild(this)"> .. </h1> <h2 class="h2" id="challenge-running"> Checking if the site connection is secure </h2> <noscript> <div id="challenge-error-title"> <div class="h2"> <span class="icon-wrapper"> <div class="heading-icon warning-icon"></div> </span> <span id="challenge-error-text"> Enable JavaScript and cookies to continue </span> </div> </div> </noscript> <div id="trk_jschal_js" style="display:none;background-image:url('/cdn-c ... Clover13 1 Link to comment Share on other sites More sharing options...
Clover13 Posted December 8, 2022 Author Share Posted December 8, 2022 I had thought I tried this with CF disabled to verify whether it was CF. I'll review the CF side and see if I can work around this...will keep you posted. Thanks @Daniel F! Link to comment Share on other sites More sharing options...
Daniel F Posted December 8, 2022 Share Posted December 8, 2022 1 minute ago, Clover13 said: I had thought I tried this with CF disabled to verify whether it was CF. I'll review the CF side and see if I can work around this...will keep you posted. Thanks @Daniel F! The site with the feed is the one with CF blocking you, not yours which is trying to import it. SeNioR- 1 Link to comment Share on other sites More sharing options...
Clover13 Posted December 8, 2022 Author Share Posted December 8, 2022 10 minutes ago, Daniel F said: The site with the feed is the one with CF blocking you, not yours which is trying to import it. Ahhh OK I misunderstood. So the feed site is returning a CF captcha challenge to my site (host), which explains why yours isn't getting it during your testing. OK, I don't know how to correct that exactly, but will review. Thanks for the clarification! Link to comment Share on other sites More sharing options...
Daniel F Posted December 8, 2022 Share Posted December 8, 2022 11 minutes ago, Clover13 said: Ahhh OK I misunderstood. So the feed site is returning a CF captcha challenge to my site (host), which explains why yours isn't getting it during your testing. Exactly . I’ve seen this happening few times and have to say that It’s becoming a real issue. I have created an internal suggestion to look into improving the experience so that it’s at least easier for the admin to know what’s going on when it fails Clover13 1 Link to comment Share on other sites More sharing options...
Clover13 Posted December 8, 2022 Author Share Posted December 8, 2022 1 hour ago, Daniel F said: Exactly . I’ve seen this happening few times and have to say that It’s becoming a real issue. I have created an internal suggestion to look into improving the experience so that it’s at least easier for the admin to know what’s going on when it fails Yeah I see you may have made an RSS PHP change to get that info. Maybe log it to Error logs so it gets visibility to be reviewed. Link to comment Share on other sites More sharing options...
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